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Arlington Toyota - Service Center

Jacksonville, FL

3.9
997 Reviews

997 Reviews of Arlington Toyota - Service Center

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June 11, 2021

Derrin Drago did a A1 job. He walked through the process explain what I needed done had my car ready in a timely matter 100% satisfied More

by Dtoyotaman2971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Steve the customer service rep was friendly and helpful with knowledge of my vehicle . I was in and out so quick I forgot about the time. Toyota keep up the good works with your customer service people I e More

by scarlet114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gesy Canaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve McLendon
Jun 10, 2021 -

scarlet114 responded

All customers service reps are worthy to keeping customers happy

Jun 10, 2021 -

scarlet114 responded

Customer service people are helpful to customers

June 07, 2021

I had my 2020 Toyota Camry serviced with Rande and he was great from start to finish. He kept me updated while my car service was being completed and explained everything that needed to be done. I would high More

by Jaxjrods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rande Kristaiansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

The service department was very professional very quick they took care of me right away they did a great job it was a very good experience More

by Frankliardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisa benson
June 01, 2021

The service was fast, friendly and efficient. Our service advisor kept us informed and made check out process easy. I would recommend Arlington Toyota for service. More

by wadewhitehurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
May 30, 2021

They are too busy. I go there because I have a warranty. I didn’t have to pay anything. Tucker was very nice but it took almost 6 hours to get my tire fixed. They did provide a ride home and pick up. More

by virginiaarturi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tucker Darnell
May 30, 2021 -

virginiaarturi responded

I’m through with my review

May 27, 2021

I had an excellent experience from beginning to end my I had an excellent experience from beginning to end my advisor I believe her name was Alicia stayed in touch with me called and text and updating me More

by cawade212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia
May 22, 2021

This was my first oil change on my new Highlander. My appointment was for 9am. I arrived at 9am was told 1.5 hour wait for oil change and car wash. I left the dealership and returned at 11:30. I was More

by BrendaKCarter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tucker.
May 21, 2021

The car battery died in my 2012 Prius & I drove into the service center without an appointment. Chauncey Andrews appeared — he was professional, warm, & reassuring. Given how busy they were, I was in & ou More

by Myndsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chauncey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

This is our 3rd Sienna we bought from Arlington Toyota because they are a pleasure to work with & have a great service department. It is always a pleasure! More

by McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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