Arlington Toyota - Service Center

Cheryl was friendly and knowledgeable. I will be back. Thank you. Thank you. More

Ok prompt service for walkinRandy.and Jay very helpful Ok prompt service for walkin Randy.and Jay very helpful and professional Ok prompt service for walkin Randy.and Jay very helpful and professional More

Everything was on time, as quoted and the waiting area is genuinely pleasant. genuinely pleasant. More

I took my car for an oil change because of a coupon that was sent. I could access the coupon, but couldn't download and print it. Fortunately, the dealer still honored the deal, but then found me an even was sent. I could access the coupon, but couldn't download and print it. Fortunately, the dealer still honored the deal, but then found me an even better deal. Great...I was a satisfied customer at that point. Four days later, my battery dies. I get and understand batteries are finicky and my factory battery was due to be replaced. However, when you run diagnostics on my car 4 days prior and said everything checks out fine with the battery, that's where I have an issue. I was warned about 3 other things - 2 that need replacing and 1 that is upcoming - none of which were the battery. I get the battery replaced and drive off the lot. Driver headlight is out. With the service department close to closing, no way I was going to return so I went to my local auto parts store and replaced both headlight bulbs. Had these items happened a week after me being at the dealership, no problem. But the fact I was just there and diagnostics were run and your tech didn't notice the original factory battery and think that should have been a warning that it needs to be replaced soon (despite it supposedly passing all the tests). Or after the battery is replaced and no one notices the headlight out (and perhaps that is my fault for not looking in the first place). More

Lied to about several things! Financing was not as explained. Gift card promised to the referral source but never received Avoid this dealership!! explained. Gift card promised to the referral source but never received Avoid this dealership!! More

Steve went above and beyond. He Has a perfect knowledge of his job, he is very courteous. I had no appointment but the was quick service. of his job, he is very courteous. I had no appointment but the was quick service. More

I was very pleased with my experience today at Arlington Toyota. Although I didn’t have a scheduled appointment, Zay was able to have my vehicle serviced in a timely manner. He was very professional and fri Toyota. Although I didn’t have a scheduled appointment, Zay was able to have my vehicle serviced in a timely manner. He was very professional and friendly. He answered all of my questions and explained what was going on with my car and why. I enjoyed the hospitality while waiting for my car to be serviced. Thank you Zay and Arlington Toyota. I will certainly be back to have my car serviced again! More

ExcellentDropped car off and you performed the service. Excellent Dropped car off and you performed the service. I was taken to work and later picked up. All good. Thank You very much Good job Excellent Dropped car off and you performed the service. I was taken to work and later picked up. All good. Thank You very much Good job More

Would have given a 5 because they were able to take me a day before my appointment which was my error. I gave a 3 because I used their Uber service and they have the driver incorrect address both times. day before my appointment which was my error. I gave a 3 because I used their Uber service and they have the driver incorrect address both times. Then my paper work wasn’t ready when I picked up my car 3 hours later. More