Arlington Toyota - Service Center

Longer than usual wait time to have car serviced, however due to the circumstances of COVID and people not wanting to work, I completely understand being short staffed. Everyone was pleasant despite. Aways due to the circumstances of COVID and people not wanting to work, I completely understand being short staffed. Everyone was pleasant despite. Aways a good experience at this dealership. More

I had an appointment for oil change and tire rotation. Was met right away with a cordial gentleman who guided my parking and told me someone would be helping me further. In a short time, I was pleasantl Was met right away with a cordial gentleman who guided my parking and told me someone would be helping me further. In a short time, I was pleasantly greeted by Adam who seemed very capable and put me at ease concerning the needed service. He was also helpful in getting me checked out. I was a bit disappointed in the time it took with an appointment. Normally it would not have mattered but was tight on the days schedule. After about a couple of hours, I checked with service receptionist. She was able to find Adam. He in about 20mins completed paperwork and brought my keys for my car pick up. Over all, a great job! Thank you! More

Adam was very clear in his explanations and follow up. He even checked with me after I had picked up my car. even checked with me after I had picked up my car. More

I came into the Dealership of Arlington Toyota and was promptly greeted. My Service Contact was Mr. Jay Owens who was curious, professional and polite. He explained what services would be taking place at promptly greeted. My Service Contact was Mr. Jay Owens who was curious, professional and polite. He explained what services would be taking place at the Service and promised to Lyme abreast. He said to expect about an hour wait because they would be also rotating tires. Well within about forty minutes they were complete, wished me farewell and I was ready to go about my day. More

I’ve had my RAV4’s serviced at Arlington Toyota since 2001(this my 3rd one). They have never disappointed me & have only gotten better! They have more hours now & it’s easier to make an appointment. My s 2001(this my 3rd one). They have never disappointed me & have only gotten better! They have more hours now & it’s easier to make an appointment. My service person, Rande Kristianson is the best! He always takes great care of my vehicle especially in emergencies. He makes sure I receive all the discounts I’m entitled to & gives me choices as to what services need to be performed. He’s thoughtful & considerate! Just talking about him makes me smile! It’s the little things that count! More

It was easy to make an appointment for service. The It was easy to make an appointment for service. The service department was great! Waiting area is spacious, clean and comfortable! It was easy to make an appointment for service. The service department was great! Waiting area is spacious, clean and comfortable! More

My service agent Mike Sandelin was fantastic as always. He keeps me informed and ensures my issues are taking care of correctly and in a timely manner. He keeps me informed and ensures my issues are taking care of correctly and in a timely manner. More

I always receive first class customer service from Arlington Toyota which is why I’ve been buying and servicing my Toyota’s there for 12 years. Arlington Toyota which is why I’ve been buying and servicing my Toyota’s there for 12 years. More

Adam was professional, efficient, snd respectful. I would definitely recommend Arlington Toyota, and I would recommend working with Adam. definitely recommend Arlington Toyota, and I would recommend working with Adam. More

Clean very professional employees vehicle ready before time told to me no real wait time time told to me no real wait time More