Arlington Toyota - Service Center

Overpriced oil change and they are not interested in saving the customer money. Really stupid strategy to bite someone once to never see them again vs fair and reasonable prices to attain satisfied, loy saving the customer money. Really stupid strategy to bite someone once to never see them again vs fair and reasonable prices to attain satisfied, loyal and repeat customers. Before the overpriced oil change, went in there for a tire leak. They wanted me to replaced a perfectly good tire with a $500 one. Went to Costco and got it repaired for $13. Were they trying to look out for my best financial interest, xxxx no! Never again with this dealership. More

Only had service once but very pleased with it! Service people were very courteous and friendly Service people were very courteous and friendly More

I took my truck in for a 15k service the next day I noticed the right front bolt on my skid plate was completely loose and the center bolt on the skid plate was scripted. I’m not sure why they even me noticed the right front bolt on my skid plate was completely loose and the center bolt on the skid plate was scripted. I’m not sure why they even messed with the bolts because the skid plate has a separate plate that can be removed to change the oil. My next service will more than likely be with a different dealership. I will say the gentleman who took my fob was super! More

Have been dealing with them for 20 years. Service is excellent and new facility is amazing. Service is excellent and new facility is amazing. More

Our service visit could not have been better. Every employee we spoke with was polite, friendly, and knowledgeable. Everything that was going to be done to the car was explained at intake and ver Every employee we spoke with was polite, friendly, and knowledgeable. Everything that was going to be done to the car was explained at intake and verified when we got the car back. More

Went in for an oil change. I had an appointment but waited 2 and half hours with no updates given, had to go up to staff to ask for update. Took 3 and a half hours total. I had an appointment but waited 2 and half hours with no updates given, had to go up to staff to ask for update. Took 3 and a half hours total. More

My Truck was dropped off at 7 and was ready by 9:30. Drove me home and back to the Dealership via Uber. Perfect Service Drove me home and back to the Dealership via Uber. Perfect Service More

this service department is simply the best in every way and exemplified professionalism which is rare for a dealership. and exemplified professionalism which is rare for a dealership. More

I'll say this, I have not been to a different service dept. since 2008. Also, I will to go Arlington Toyota for the foreseeable future. Getting ready to purchase a new set of tires from them within the w dept. since 2008. Also, I will to go Arlington Toyota for the foreseeable future. Getting ready to purchase a new set of tires from them within the week. I'm excited!!!!! More

Awesome customer care and you guys have a great team thanks Also make us comfortable as a customer appreciate thanks Also make us comfortable as a customer appreciate More