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Arlington Toyota
Jacksonville, FL
4,931 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,931 reviews
February 07, 2017
Great experience purchasing my 2017 Highlander. Cherry Moore was wonderful to work with. She could not have been more professional. The process was quick and smooth - purchasing my 2017 Highlander. Cherry Moore was wonderful to work with. She could not have been more professional. The process was quick and smooth - from my test drive and financing to the delivery! More
by Tracy
Employees Worked With
Cherry Moore
February 07, 2017
Good Service The Shopping experience was good and I would definitely recommend this place. The dealer inventory was low on the vehicle I wanted and only had one co The Shopping experience was good and I would definitely recommend this place. The dealer inventory was low on the vehicle I wanted and only had one color to choose from. More
by CRV
February 06, 2017
Highly recommend dealer Best experience ever at a dealership!! Everyone was very helpful in making my decision. Not being pressure was very nice compared to other dealers. Wo Best experience ever at a dealership!! Everyone was very helpful in making my decision. Not being pressure was very nice compared to other dealers. Would highly recommend this dealer. More
by Jwbeckner
February 04, 2017
Sylvia Brummitt is the best! I had to trade in my car as I needed AWD. This is the 9th car I've purchased from Arlington Toyota and I have to say that I have always received amaz I had to trade in my car as I needed AWD. This is the 9th car I've purchased from Arlington Toyota and I have to say that I have always received amazing service. Their service department is the best, also. My sales person was Sylvia Brummitt. She is a really nice lady and truly knows her cars. It was a joy working with her. More
by Cjfletcher5
Employees Worked With
Sylvia Brummitt
February 04, 2017
Tires and oil change Michael Sandelin Is the Best in the business. He always takes great care of my car and treats treats me well. Quick and courteous service with reason Michael Sandelin Is the Best in the business. He always takes great care of my car and treats treats me well. Quick and courteous service with reasonable prices More
by Four-runner
Employees Worked With
February 03, 2017
My experience was excellent Twelve years ago, I purchased a Toyota Camry at Arlington Toyota. Recently, my car needed service and Laszlo Pirkov kept me informed for the repairs a Twelve years ago, I purchased a Toyota Camry at Arlington Toyota. Recently, my car needed service and Laszlo Pirkov kept me informed for the repairs and cost. The Service Department always treated me professionally. This week I met with Dwight Cobb in the Sales Department. With his guidance and knowledge I was able to turn my old car in and obtain a 2017 Corolla. Also, David Regan of the Finance Department reviewed all of the paperwork with me and answered my questions so that I could understand it. The entire Sales, Finance and Service Departments are very professional. More
by Happy customer
Employees Worked With
David Regan, Dwight Cobb, Laszlo Pirkov
February 02, 2017
Scheduled maintenance Raymond Cassidy has been my sole service advisor for years, ever since I started buying Toyota. I trust him totally with the service and maintenance Raymond Cassidy has been my sole service advisor for years, ever since I started buying Toyota. I trust him totally with the service and maintenance of my vehicles. Since my wife puts few miles on her vehicle, it takes experience to determine a proper service schedule. Normally I ask what is due and when and leave the rest to him. When I trust my vehicles to any other service writer, at any service center, I regret it. This comes at a price. Until recently, Mr. Cassidy worked at a very comfortable Toyota service less than five miles from home. To continue my association with Raymond, I have to drive over 25 miles one way. Because of that distance, I have to wait. Raymond took a personal interest in seeing that the wait was a short as possible. He was there when I arrived, the car did not sit before being serviced, kept me updated on its progress (I have an annoying number of questions) and he me on my way. As long as you have Raymond Cassidy, I'll make the trip. More
by DAG321
Employees Worked With
Raymond Cassidy
February 02, 2017
2016 Prius review Saw the 2016 Prius on line listed in December. Spoke to Mike Marinelli and discussed the car and my current car to be traded in. I live 7 hours away i Saw the 2016 Prius on line listed in December. Spoke to Mike Marinelli and discussed the car and my current car to be traded in. I live 7 hours away in South Florida, we discussed the car again in January. I also dealt with Don in the internet dept, we agreed on trade in and purchase price. I drove up and purchased the car sight unseen, just from the postings I saw on line. Mike met me at the dealership, Toma handled the paperwork, all in all a good experience. Bottom line....saw a car on line.... haggled a bit.. drove up to get car...car was exactly as promised... paperwork was as promised.... took a while to complete paperwork at the dealership ( came in on a busy Saturday ) Definitely would recommend Arlington Toyota and staff..... would not hesitate to drive back for my next car More
by 2016prius
January 31, 2017
Great Service Great service! They have a done well to provide great service. The staff was friendly, I would recommend them! Arlington Toyota is a good place to get Great service! They have a done well to provide great service. The staff was friendly, I would recommend them! Arlington Toyota is a good place to get a vehicle. More
by Carguy Janet
January 29, 2017
Excellent service because of Mike Sandelin Mike Sandelin is my go to guy at Arlington Toyota. Because of Mike, my vehicles are serviced right and on time the first time, everytime.. Mike Sandelin is my go to guy at Arlington Toyota. Because of Mike, my vehicles are serviced right and on time the first time, everytime.. More
by jr@6210
Employees Worked With
