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Arlington Toyota
Jacksonville, FL
4,931 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,931 reviews
February 23, 2017
Excellence Kara Hinton is awesome she is very personable with her customers. Knowledge of product excellent need more people like her in world..I can't thank her Kara Hinton is awesome she is very personable with her customers. Knowledge of product excellent need more people like her in world..I can't thank her enough. So thank for you Kara and your team for providing excellent service also Don & Daniel made my buying experience wonderful. Thanks to my nephew Levi West for working at Toyota & providing me with knowledge of vehicle before my purchase. Best regards Lori Jones More
by jonesl16
February 22, 2017
First Car Was able to walk out of the dealership with the price I wanted for my brand new car! Luan was awesome, and may every effort to make me feel welcomed! Was able to walk out of the dealership with the price I wanted for my brand new car! Luan was awesome, and may every effort to make me feel welcomed! More
by andedi25
Employees Worked With
Luan Lam
February 20, 2017
15,000 miles or 18 month svc Excellent service process. In and out without a hitch. Staff was very friendly. I rate Derrin Drago as a five star service advisor. Charlie Sauls Excellent service process. In and out without a hitch. Staff was very friendly. I rate Derrin Drago as a five star service advisor. Charlie Sauls More
by Charlie Gator
Employees Worked With
Derrin Drago
February 20, 2017
Great salesman, and went out of his way to help Came in looking for a Toyota, told Mr. Neal Jones showed us his inventory that matched my needs and now I'm an owner of a Toyota 4Runner Came in looking for a Toyota, told Mr. Neal Jones showed us his inventory that matched my needs and now I'm an owner of a Toyota 4Runner More
by Matt94
Employees Worked With
Neal Jones
February 19, 2017
Third Toyota in a Row (Arlington Toyota the best) This is the second Toyota from Arlington. These guys are the best. Mike Marinelli and Ray the car guy are amazing, they're true professionals who re This is the second Toyota from Arlington. These guys are the best. Mike Marinelli and Ray the car guy are amazing, they're true professionals who really look out for your best interest, while getting you in the car you want. I'll keep coming to this olace to buy car from Mike and Ray as long as they are there! Special thanks to Daniel in financing, he was amazing and did everything to get the best deal. If you want to buy a Toyota, call Mike or Ray. These guys deserve a big bonus for all they do! More
by Ivan2017
February 18, 2017
30000 mile service Mr. Mike Sandelin get a 100% for outstanding courtesy and service. Very pleasant experience. Would highly recommend this Dealership to others. Plea Mr. Mike Sandelin get a 100% for outstanding courtesy and service. Very pleasant experience. Would highly recommend this Dealership to others. Please keep up the excellent work. More
by vmc125906
February 15, 2017
Excellant Service from Rick Doran Rick Doran was very pleasant & friendly from the time I pulled up to the service isle he was right at my car with a very friendly smile. I never had Rick Doran was very pleasant & friendly from the time I pulled up to the service isle he was right at my car with a very friendly smile. I never had to wait long. My car was brought back the minute I signed the form. Excellent service and the mechanic was excellent as well. More
by lillucy
Employees Worked With
Rick Doran
February 15, 2017
2500 mile sevice Every think was perfect. and I was very satisfied with the service and the good timing and the perfect results. Thank you all you were a good team wo Every think was perfect. and I was very satisfied with the service and the good timing and the perfect results. Thank you all you were a good team workers. More
by Samer Juma
Employees Worked With
February 14, 2017
Professional and Courteous for the Most Part The best part of my shopping experience at AT for my Tacoma purchase was having Neal Jones take care of me. Mr. Jones was professional, courteous, an The best part of my shopping experience at AT for my Tacoma purchase was having Neal Jones take care of me. Mr. Jones was professional, courteous, and very patient with me. He treated me with respect throughout and never made me feeI uncomfortable. I made the right choice when I approached Mr. Jones in the parking lot on my first visit. Roger Page also was courteous to me in our negotiations. On the other hand, my experience with finance was another matter. Douge was very competent doing his job, however, cordial customer service was absent. It's on video tape. I chalked it up to him having to work Sunday into the evening. More
by Mr. Smalley
February 14, 2017
Service department is awesome This was my second visit to the service center, and again left feeling great about Laszlo Pirkov's strive to excellence. He really nailed the problem This was my second visit to the service center, and again left feeling great about Laszlo Pirkov's strive to excellence. He really nailed the problem down after my local mechanic couldn't figure it out. I was really impressed with how quick I got my tundra back. I am a Toyota guy, and even though I didn't buy mine from Arlington, they now have a lifelong customer in sales and the service department. More
by Tundrajason
Employees Worked With
Laszlo Pirkov
