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Arlington Nissan

Arlington Heights, IL

4.3
1,215 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,215 Reviews of Arlington Nissan

February 14, 2020

Great service!!! My car broke down, but luckily it was related to one of the recall problems. I brought my car to the dealer, Evan was very helpful and explained all m More

by SANGKIM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Feb 18, 2020 -

Arlington Nissan responded

Thank you for the great review! We're happy to hear we were able to meet and exceed your expectations. We look forward to your next visit, but if you need anything in the mean time, please don't hesitate to give us a call. Take care.

February 13, 2020

Excellent customer service. Mr. Holiday very respectful and fast. Overall, very good experience. The complementary car wash is amazing. Definitely i'll come back. Great! More

by Ivan.rivera
Recommend Dealer
Yes
Employees Worked With
Ken Holiday
Feb 18, 2020 -

Arlington Nissan responded

Hello Ivan. Thank you for the great review! We'll be sure to pass along your kind words to Ken and the rest of the team here at Arlington Nissan! Have an awesome day!

February 11, 2020

The best of the best always there to help you and always very respectful wouldn't go any were else.Would alwa8 refer to my friends More

by JBTTRFLY35
Recommend Dealer
Yes
Employees Worked With
BENSON , Alex Levkovitch, Mitch Horwitz, Benny Lucas, Christopher Schei
Feb 18, 2020 -

Arlington Nissan responded

Thank you for the great review! We look forward to seeing you next time. And if you need anything further, please don't hesitate to reach out to us or stop on by! Have a great day!

February 10, 2020

Antim was great as usual. He helped with everything. Unfortunately the part that needed fixing was very expensive, over 1k. I hope it doesn't happen again. But I always rather work with Antim, he's grea More

by THELINK11
Recommend Dealer
Yes
Employees Worked With
Antim Patel your best employee, he should be on your website to rate him. 5 star
February 10, 2020

It was a great to have worked with Alexei today . Easy to talk to and comutucate with . You are a outstanding young man and I hope you have a great career. Thank you More

by d.hansen70
Recommend Dealer
Yes
Employees Worked With
Alexei Bagrov
Feb 18, 2020 -

Arlington Nissan responded

Thank you for the great review! We'll be sure to pass along the compliments to Alexei. Thank you for stopping by. We look forward to seeing you again soon. Have a great day!

February 10, 2020

Everytime I have came in I was not pleased. Each time it’s another issue. I’m always talked down to like I’m an idiot because I’m a girl. I’ve been in numerous times and finally this last time I came in More

by ARIANNASIBLEY
Recommend Dealer
No
Employees Worked With
Unsure of name
Feb 19, 2020 -

Arlington Nissan responded

Hi Arianna. Thank you for taking my call today and for bringing this matter to my attention. As we discussed, I would like for you to reach out to me personally on your next visit. We absolutely do not condone the type of behavior you've described and we will be following up with our service team. In the mean time, if there is anything else we can do for you, please do not hesitate to reach out to us. Thank you again.

February 09, 2020

Kam was very friendly, knowledgeable, and helpful with us as we asked questions about the car. He also did his best in getting the car ready to are liking. More

by kev
Recommend Dealer
Yes
Employees Worked With
Mitch Horwitz, Kam Olechno
February 08, 2020

Friendly, informative service. We had a great experience, especially with Kevin Hanson who was polite, smart and gave us detailed answers to our questions that sealed the deal for us More

by ms.joanna68
Recommend Dealer
Yes
Employees Worked With
Bruce Wittmeyer, Kevin Hanson
February 07, 2020

Highly recommend! Everyone was very friendly and they were able to work with us in a very professional and helpful way! If you have the option, I would especially recommend working with Kevin, 100 percen More

by Casey Weston
Recommend Dealer
Yes
Employees Worked With
Kevin Hanson
February 06, 2020

Bad service !!!I received an Air bag recall. Before I Bad service !!! I received an Air bag recall. Before I go there made a call to make sure they have my parts. Dealer said need a week to get parts More

by DONHA426
Recommend Dealer
No
Employees Worked With
Tom Jastrzbski, Dan Roberts, Francisco Gallegos, Jaime Ramirez, Tom Talaga, Nicholas Gregory
Feb 10, 2020 -

Arlington Nissan responded

Hi Donha. We're terribly sorry that you had this experience. I assure you, this is not the way we do business and we greatly regret what happened. When dealing with warranty repairs, sometimes the parts take a longer time to come in due to the sudden demand, but with that being said, we certainly should have done more to keep you notified and up to date. And of course, if there was an issue with the part that we ordered, we should have notified you before you came in. We greatly regret these errors. Please give me a call at your earliest convenience and let me see about making the warranty repair process extremely easy for you. My name is Benny and you can reach me at (847) 590-6100. Thank you for your time.

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