Arlington Nissan
Arlington Heights, IL
Filter Reviews by Keyword
By Type
1,215 Reviews of Arlington Nissan
The service was excellent. I changed the oil. I wish only the oil change could take less than 1.5 hours. Overall, I consider service as very good. the oil change could take less than 1.5 hours. Overall, I consider service as very good. More
I told the service writer that I had a coupon for $21.99 service but I lost it and my computer would not print a new one. She said she would discount the cost. That $21.99 service really cost me about $73. service but I lost it and my computer would not print a new one. She said she would discount the cost. That $21.99 service really cost me about $73.00, no discount. so much for servicing at my dealer. It won’t happen again. Good bye !!! More
EXCELLENT SERVICE! Helpful - Fast - Work Done Perfectly..... Only dealership I have dealt with that had all the listed qualities I've mentioned....even the coffee was go Helpful - Fast - Work Done Perfectly..... Only dealership I have dealt with that had all the listed qualities I've mentioned....even the coffee was good! More
Complete confidence in the maintenance of my car Took car in for regular maintenance and feel completely at ease with result. Everything was clearly explained to me by my service advisor before they Took car in for regular maintenance and feel completely at ease with result. Everything was clearly explained to me by my service advisor before they did anything and I am very pleased with the service. Also, I really appreciate the cleanliness and comfort of the waiting area including bathroom. More
I was well taken care of by tanairi, and they allowed me to drop off my car and come back for it and they even cleaned the inside interior for me as well It was done really fast, even thought it was a b to drop off my car and come back for it and they even cleaned the inside interior for me as well It was done really fast, even thought it was a busy Friday afternoon for the service department More
Exceptional Service Provided by Samantha (Sam) I took my car in for oil change and tire rotation. Sam was very helpful in selecting the right kind of oil since this was my first oil change for a n I took my car in for oil change and tire rotation. Sam was very helpful in selecting the right kind of oil since this was my first oil change for a new car. She also recommended an alignment since the computer revealed it was slightly off. When it seemed like we were waiting longer for the alignment to be completed, Sam was very responsive. She coordinated with the techs to ensure our vehicle was properly identified and placed in line for this job. As I was seated in the waiting area, I had an opportunity to watch Sam engage other customers. She was kind, articulate, patient, efficient, knowledgeable, well groomed and so forth. Not just with a couple of her customers, but with every single customer. One of the most professional people I've met and seen at Nissan. On a scale of 1 - 10 (10 the highest), I'd give her a 12! More
Oil Change Called to have a oil change scheduled. Service was satisfactory and completed. Service department was great. Always very friendly and willing to he Called to have a oil change scheduled. Service was satisfactory and completed. Service department was great. Always very friendly and willing to help. They must have been running a special deal for oil changes as there were many cars there for this type of service. May need to hire more mechanics. More