Arlington Nissan
Arlington Heights, IL
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1,215 Reviews of Arlington Nissan
Oil change Right off the bat they reviewed the wrong car with me regarding tires, etc. Told me to come in and it would take 1-1 1/2 it took over 2 1/2 and I had Right off the bat they reviewed the wrong car with me regarding tires, etc. Told me to come in and it would take 1-1 1/2 it took over 2 1/2 and I had to insist on printing my bill. Will not do oil again. More
I always get good service when I am here. Antim went above and beyond for me. I highly recommend this location. Better than other dealerships i have dealt with. above and beyond for me. I highly recommend this location. Better than other dealerships i have dealt with. More
Service was great, but very expensive. I was told one price and when I showed up to pickup my car, the total was a few hundred more than I was told. It was too late to reverse back. price and when I showed up to pickup my car, the total was a few hundred more than I was told. It was too late to reverse back. More
Excellent service but took longer than expected Antim was very helpful and informative. I will come back for additional service needs when I have the time. I don't live that close. Thank you for Antim was very helpful and informative. I will come back for additional service needs when I have the time. I don't live that close. Thank you for your interest. More
Great job and super friendly. Explained in detail what my issues were and what was the cost to repair. Couldn’t be happier with the service provided. my issues were and what was the cost to repair. Couldn’t be happier with the service provided. More
I will not by another car from another dealership. My experience was amazing. Thank you to everyone who contributed to my experience. I hope the parties that be are able to acknowledge this survey. experience was amazing. Thank you to everyone who contributed to my experience. I hope the parties that be are able to acknowledge this survey. More
What a dealer should be Great service department. I bought 2 cars here in the past 4 years and there service after the sale is fantastic. I recommend this dealership. Great service department. I bought 2 cars here in the past 4 years and there service after the sale is fantastic. I recommend this dealership. More
Vince is the definition of customer service and went above and beyond to make sure I was taken care of. When I came in I was not thrilled with some of the challenges I was having with my car but Vince w above and beyond to make sure I was taken care of. When I came in I was not thrilled with some of the challenges I was having with my car but Vince was a huge help More
One of the best Nissan dealerships in the country!!!! Hands down!!! Extremely fast service. Everyone that works at this dealership is always very friendly to me. Hands down!!! Extremely fast service. Everyone that works at this dealership is always very friendly to me. More
Purchased a 2019 370Z First of all, I didn't appreciate my two salespeople speaking in Russian while I was sitting there. What were they saying? They were probably trying First of all, I didn't appreciate my two salespeople speaking in Russian while I was sitting there. What were they saying? They were probably trying to figure out more ways to make a better commission off me. It was so insulting and rude. Also, I never got my floor mats. I have a job; I can't just hike it over to the dealership to pick something up that should have come with the car to begin with. How about you guys FedEx them to me? Furthermore, I called my finance manager to confirm which company I have my loan through. I left him a message; he never called me back. Another big fail. And I have to tell you how even more disappointed I am in my salespeople. They never explained anything about my car. They didn't show me anything. I would think they would have showed me all the perks of this car. Nope. I even brought it in for service thinking something was wrong. There was no issue; your "Z" expert explained what I needed to do. I like your service department, but that's the only good thing I can say about your dealership. I'll never buy another car from a Rohrman dealership again. And I will share my opinion if anyone ever asks. I'll use your service department, but that's only because I have to -- my extended warranty dictates that -- and I don't feel like I've been screwed yet. More