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Arlington Nissan

Arlington Heights, IL

4.3
1,255 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,255 Reviews of Arlington Nissan

April 08, 2021

The service was great, it was quick and on time. Included with the service was a car wash. The whole experience was great, i have a clean car that runs great. More

by chuck.rabiola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
Apr 08, 2021 -

Arlington Nissan responded

Thank you, Chuck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

April 07, 2021

We were greeted by Jakub Gorniak upon arrival @ dealership. We searched website and had seen a new 2020 Murano Platinum Deep Blue Pearl exterior w/mocha interior. After test drive, we agreed on thi More

by CKBOSCH
Recommend Dealer
Yes
Employees Worked With
Jakub Gorniak
Apr 07, 2021 -

Arlington Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Murano Platinum! Jakub and our team here at Arlington Nissan are glad to have you as a customer.

April 07, 2021

Had a great and easy experience there. I was helped by two different gentlemen I believe one was named Vincent and the other was Antim. They got me in quick advised all the issues that needed to be servic More

by GARYFREE249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent , Antim Patel
Apr 08, 2021 -

Arlington Nissan responded

Gary, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Antim and Vincent met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 06, 2021

Everything was explained fully before any work was done , and was done promptly. The staff was friendly and courteous. The waiting area was clean and comfortable. More

by TDBASJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
Apr 06, 2021 -

Arlington Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 05, 2021

Great experience with our salesperson, Anna Schultz. Anna was very patient with us as we were having a difficult time choosing between two models. The Sales Managers were easy to work with and professional. More

by Lan M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Schultz, Zak A
Apr 05, 2021 -

Arlington Nissan responded

Thank you so much for your review, Lan! We're glad that Anna had the opportunity to assist you with finding the best model to meet your needs, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 05, 2021

I was very turned off by this dealership. Was told untrue information and treated like I was a nobody. Please make sure if you are going there for a new car that you have information before they tric More

by 0417looking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
didnt get names
Apr 05, 2021 -

Arlington Nissan responded

Thank you for sharing this feedback with us. We're sorry to hear about your experience and would love to get to the bottom of it with you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 04, 2021

I was very happy with my experience purchasing a new '21 Rogue while also receiving a very fair deal in trading in my previous one. The process was very straight forward and low pressure, assuring my needs More

by GHERMANEK
Recommend Dealer
Yes
Employees Worked With
Nick Luttrell, Zak A
Apr 05, 2021 -

Arlington Nissan responded

Thanks so much for your review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Rogue, and we thank you for choosing Arlington Nissan!

April 02, 2021

Love the service. Explain all the service my vehicle needs. Thank you for everything. Kiah so friendly and respectful. Also inform me information not other not tell me what my car needs. He took time More

by leal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah Mcgree
Apr 03, 2021 -

Arlington Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 02, 2021

Have used service department previously and it was positive. Found another vehicle, worked with Iryna. Very professional, and personable. Start to finish, was the best experience. I would buy here a More

by BIGSWEDE132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I K
Apr 03, 2021 -

Arlington Nissan responded

Thank you so much for your kind words for Iryna, and for taking the time to leave us this wonderful feedback!

March 31, 2021

I brought my 2018 Armada in for service. Heat not working correctly and engine rpms jump causing vehicle to hesitate right after shifting gears. Sat for 2 hours and was told a flap was adjusted for heat and More

by MKEMPF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antim Patel
Apr 28, 2021 -

Arlington Nissan responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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