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Arlington Nissan

Arlington Heights, IL

4.3
1,256 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,256 Reviews of Arlington Nissan

June 03, 2021

I have been taking my car to Arlington Nissan for service since 2018. They have always done a good job. I have absolutely no complaints. More

by 2018LeafOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
Jun 04, 2021 -

Arlington Nissan responded

Thank you so much for your excellent review! We are so glad that we continue to have the opportunity to work with you to make your experiences with us positive ones at Arlington Nissan. Please don't hesitate to reach out if you need anything else.

June 02, 2021

We were taken quickly& then informed of a problem with my car. The mechanic was knowledgeable & explained everything. They offered to provide service to & from my house. More

by NAUNIE4927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
Jun 02, 2021 -

Arlington Nissan responded

Thank you! Antim, Jaime and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

June 01, 2021

Mike was absolutely fantastic. Very friendly, great conversation in between talks. We were able to close a deal in a short amount of time. Mike was great and would definitely buy another car from him i More

by T_Zan21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Khaya, Mike Mitchell
Jun 01, 2021 -

Arlington Nissan responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Arlington Nissan.

May 31, 2021

The process was so easy and everyone was so friendly! Iryna was excellent to work with! Very knowledgeable and helpful in answering our questions. Great experience! More

by Ceanderson038
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, I K
Jun 01, 2021 -

Arlington Nissan responded

It's fantastic to hear that Iryna provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Arlington Nissan!

May 31, 2021

Mike helped me find this great deal today. He was so nice to pick me up from the train station! Very patient and found just about all the criteria I was looking for! More

by omakwiskha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Vicari, Mike Mitchell
Jun 01, 2021 -

Arlington Nissan responded

It's great to hear that Mike was able to help you get to our dealership and get you matched up in a new vehicle. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Nissan!

May 27, 2021

Lisa was super friendly and helpful. The process was smooth and easy 10/10 service would definitely recommend to all my friends and family! Thanks. More

by Vadame26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Khaya
May 27, 2021 -

Arlington Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lisa met your expectations. Congratulations on your new vehicle and thank you again for choosing Arlington Nissan. We look forward to having you as one of our valued customers for many more years to come!

May 27, 2021

Iryna was more than fantastic and was extremely helpful and was able to answare any question we had for her. I'd highly recommend her! More

by Mario1820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I K
May 27, 2021 -

Arlington Nissan responded

Thank you so much for your wonderful review, Mario! We are thrilled that Iryna had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Nissan! Please let us know if we can be of any further assistance.

May 27, 2021

I purchased a car in February and the brakes are bad already, then I find out my car has no rear door speakers after purchasing the car. And was never told, no speakers for a 26000 car really, not even More

by VINCESANTANA1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April
May 30, 2021 -

Arlington Nissan responded

Thank you for taking the time to leave us a review. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Thank you for your time, Vince!

May 26, 2021

I HAVE PURCHASED 5 VEHICLES FROM THIS DEALER. OVER THE PAST 5 YEARS NUMEROUS SERVICE PROBLEMS, I HAVE BEEN VERY LOYAL BUT THINGS GET WORSE NOT BETTER. More

by JOELF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KYE SERVICE CONSULTANT AND MICHAEL SERVICE MGR, Jaime Ramirez, Antim Patel
Jun 16, 2021 -

Arlington Nissan responded

Joe, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 24, 2021

I'm really pleased with the work that was done on the car. Feels smoother than before. Just wish the wait time was a bit less. I understand that the service department was a bit short-staffed so it's alr More

by Kingshuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
May 24, 2021 -

Arlington Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations and appreciate your understanding for the unusually long wait. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

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