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Arlington Nissan

Arlington Heights, IL

4.3
1,256 Reviews

1100 W Dundee Rd

Arlington Heights, IL

60004

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1,256 Reviews of Arlington Nissan

June 24, 2021

Everyone was top notch truly cared about work being done on my car! More

by Dalebks21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ramirez, Antim Patel
Jun 24, 2021 -

Arlington Nissan responded

Dale, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Arlington Nissan. Please don't hesitate to reach out if you need anything else.

June 24, 2021

I brought my car in for an oil change and received assistance from Antim. I thought he was extremely helpful and professional. Highly recommend! More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
Jun 24, 2021 -

Arlington Nissan responded

Thank you for the kind words for our service department! Antim and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 24, 2021

There were alot of default on the vechile which shud have been fixed before i purchased the car More

by Humphrieslakeya
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Khaya, Zak A
Jul 11, 2021 -

Arlington Nissan responded

Lakeya, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 22, 2021

Did a great job with my car repair and now it all runs smoothly again. Kept in communication and gave me up to date information. More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antim Patel
Jun 22, 2021 -

Arlington Nissan responded

It has been a pleasure serving you, Rosa. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Arlington Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

Really disappointed for the service this time. They did unnecessary service without getting consent and didn't explain why these services were being carried out. In the end, I was forced to may $800+ while More

by immaduddin
Recommend Dealer
No
Employees Worked With
Vince
Jul 09, 2021 -

Arlington Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 19, 2021

Kiah was awesome! He always kept me informed and answered all my questions . He acted in a professional manner but yet was personable. Thank you for such GREAT SERVICE! More

by DEBRAATKINSON96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah
Jun 21, 2021 -

Arlington Nissan responded

Thank you so much, Debra, for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2021

Excellent experience...Kiah gets full marks for his Excellent experience... Kiah gets full marks for his exceptional service! Took care of me,kept me informed. The big guy is tops in my book. More

by Billsk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiah McGee
Jun 21, 2021 -

Arlington Nissan responded

We are very happy Kiah provided you with such a positive experience! We sincerely value your business, Bill, and look forward to your next visit.

June 18, 2021

Vince Sereyka was the service person who handled my car when I came in recently. He was very personable, had great knowledge of the car and the process, and kept me well informed during my entire visit. More

by CARY.GRIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Sereyka
Jun 18, 2021 -

Arlington Nissan responded

Thank you, Cary, for taking the time to leave us this fantastic, five-star review. We're thrilled to hear that you found your experience with Vince to be a pleasant one. We appreciate your business, and our team looks forward to serving you again soon!

June 18, 2021

Lazy mechanics. Terrible managers. Crappy cars. If your car has serious issues, be prepared to empty your pockets and deal with unempathetic management. I don't recommend to anyone. More

by ANDRZEJ MUCKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pavel Chukhray, Antim Patel
Jul 05, 2021 -

Arlington Nissan responded

Thank you for bringing this to our attention, Andrzej. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we will be sure to share your feedback with the team.

June 16, 2021

Skylar was our sales representative. He was professional, personable, and a pleasure to do business with. We leased two cars that day and he went out of his way to get our current vehicles tur More

by DWHDVM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar Allen
Jun 16, 2021 -

Arlington Nissan responded

Thank you so much for your wonderful review; and five-star rating! We are thrilled that Skylar had the opportunity to provide you with a great experience. We are so excited for you to enjoy your two new vehicles! We thank you for choosing Arlington Nissan!

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