Arlington Nissan

Took my 2013 Altima in for a recall The initial call for an appointment was perfect. Service checked to see if the part was available and it was. They offered a loaner car for me to use The initial call for an appointment was perfect. Service checked to see if the part was available and it was. They offered a loaner car for me to use so I wasn't without transportation. Ethan was my main contact and was very courteous and efficient. He took good care of my business. More

A pleasure from the moment we walked in until we finished our trade-in and purchase. Everyone was fun and had great sense of humor. My husband and I highly recommend Yurly and Bob Rohrman Nissan!! our trade-in and purchase. Everyone was fun and had great sense of humor. My husband and I highly recommend Yurly and Bob Rohrman Nissan!! More

Best Auto Service Dept EVER! They'll do whatever it takes to fix it right! Very knowledgeable Service Advisors. Great loaner program and experienced technicians. Highly recommended, AAA+++ to fix it right! Very knowledgeable Service Advisors. Great loaner program and experienced technicians. Highly recommended, AAA+++ More

Loved this dealership! Felt very comfortable and well taken care of. Each employee was extremely helpful and very hospitable. The inside was clean and I would highly recommend to come here for your car n taken care of. Each employee was extremely helpful and very hospitable. The inside was clean and I would highly recommend to come here for your car needs. More

Kam Was amazing, easy to see why he was #1 for several months. Sales Management and Finance could not have been better. We are very Satisfied customers. months. Sales Management and Finance could not have been better. We are very Satisfied customers. More

We have beef coming here for over 5 years Everyone in the service department is amazing. They are helpful and always make you feel welcomed... especially Benson. service department is amazing. They are helpful and always make you feel welcomed... especially Benson. More

Fantastic experience! Make you feel welcomed and Fantastic experience! Make you feel welcomed and definitely do not hide anything till the end. What they quote you is what you pay. All on that fir Fantastic experience! Make you feel welcomed and definitely do not hide anything till the end. What they quote you is what you pay. All on that first sheet of paper! Everyone was super easy to work with, especially Kevin! Great personality and made the whole experience much easier! Andrew in finance and Benny also had spectacular personalities that again, made the whole buying process easy as 1 2 3!! More

Technician did a lousy job Never been the dealership before, went there for a oil change first time for my Murano. They claimed they performed a battery check, wheel alignment c Never been the dealership before, went there for a oil change first time for my Murano. They claimed they performed a battery check, wheel alignment check etc on print out report. After getting home, just want to check if everything is OK as usual after my auto service. I noticed the following: 1) My battery terminal cover was broken and pieces were left on the back of the battery 2) The engine splash guard that covers oil filter side went missing I notified the service department, and here was the response: "I do apologize about that.I went ahead and pulled up the RO and it looks like our technician only performed an oil change on your vehicle.No battery was tested nor anything regarding the splash was performed" so, it make me wounder: 1. was the battery test print out report fake ? The battery was not tested? 2. How technician get to oil filter without lift the plastic splash guard? Was the filtered changed? very disappointed More

Great customer service I appreciate that Arlington Nissan respects my time by letting me know how long service will take and by providing me with a ride home if the service I appreciate that Arlington Nissan respects my time by letting me know how long service will take and by providing me with a ride home if the service time is particularly long. More

Professional, respectable and patient. I’m not an easy customer to deal with, but Kam and his manager kept their poise throughout and ultimately delivered. customer to deal with, but Kam and his manager kept their poise throughout and ultimately delivered. More