Arlington Nissan

Called 3 hours in advance, set an appointment time. Car was not ready to see, took over 2 hours past the appointment to test drive it. Vehicle was advertised at $16,926, first round of paperwork came b Car was not ready to see, took over 2 hours past the appointment to test drive it. Vehicle was advertised at $16,926, first round of paperwork came back at list price $17526 plus all their add ons added up to almost $24,500. Went back and forth third round of print out came to $19566 as the base price plus fees came out to over $21k. Going back and forth was told they took a bad deal on the purchase and needed to make up costs. It's not their customers problem that they made a bad purchase and was trying to add so much more on the possible sale. There was damage to the vehicle, battery was 2 years out of date, they did not have a window sticker on the vehicle, and wasted over 2 hours to get into the vehicle to begin with. They would not show us itemized breakdowns of what was optional to decline. Wasted 5 hours of all our time. Received several text messages and comments on my reviews about wanting to turn my negative reviews into a positive one, so I called and they just repeated that they thought we had a deal at $21k, I said no $18.5 out the door with tax title license which would honor the online price. They doubled down about it. So no. Inflating numbers, giving breakdowns with all $0's for costs, and then doubling down on their own mistakes does not turn my negative review into a positive one. More

The recent experience I had at Arlington Heights Nissan dealership was a disappointing portrayal of the brand's integrity. The advertised price for the vehicle was contingent upon financing at a high APR o dealership was a disappointing portrayal of the brand's integrity. The advertised price for the vehicle was contingent upon financing at a high APR of 9.99%. When I expressed my intention to pay in cash, the price increased by $5,000 immediately. Notably, neither the dealership website nor listings on platforms like cars.com specified that the listed price applied solely to financing customers. The dealership manager candidly explained that their profit margins are primarily derived from lending institutions, and they assert they offer the lowest prices, implying that I would be unable to find better deals elsewhere. Having previously purchased vehicles in multiple states, I have never encountered such practices. The manager seemed almost boastful about what appears to be misleading advertising, highlighting a significant disparity—his dealership sold 52 cars in a day compared to only 6 by their competitors. This approach to sales feels disreputable, and I will opt to purchase my next vehicle from a dealership that prioritizes transparency and ethical business practices. More

Mike was the best! He’s very nice and very helpful! If I could leave an extra star I would! If you’re planning a visit anytime soon you must ask for him! He’s very nice and very helpful! If I could leave an extra star I would! If you’re planning a visit anytime soon you must ask for him! More

very nice experience. . i’ve been buying cars from this place for more then 10 years love this place . i’ve been buying cars from this place for more then 10 years love this place More

I’ve been coming here for years and I love the atmosphere and the people working. Especially Brian and Beson. and the people working. Especially Brian and Beson. More

Always take care of all concerns. Never ant issues. Advisors thoroughly knowledgeable. Will always use them for service, Never ant issues. Advisors thoroughly knowledgeable. Will always use them for service, More