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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,292 Reviews

1,292 Reviews of Arlington Heights Ford - Service Center

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November 01, 2019

Excellent service with a friendly and efficient, professional service staff. Always take the time and care with us to explain what is needed to keep our car running safe and efficient. A+++ for serv More

by J
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen
October 30, 2019

Service on Escape Prompt attention and diagnosis of the problem (bad alternator). Work done the next day. I like the late hours for pickup during the week (8pm). All More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2019

Suzanne went above and beyond her area of expertise to Suzanne went above and beyond her area of expertise to ensure my vehicle was serviced promptly and properly. She is a true team player and cares deep More

by Jrm
Recommend Dealer
Yes
Employees Worked With
Suzanne Mirabelli
October 27, 2019

The works service performed while I waited without an appointment which is very convenient, saw I needed new wipers and washed my car...always consistently abov More

by no screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva, Steve Verhagen
October 25, 2019

Jerry is awesome to deal with Thank you very much. Jerry and his crew make vehicle service and repair a pain free experience. Jerry and his crew are the reason we only use Arling More

by ajh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Arlington Heights Ford responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2019

AH Ford - Consistently Great! Jerry and his entire service team are fantastic. For this particular visit, Wade performed his usual diligent job; never over selling but always offe More

by dwberkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Mikosz
Oct 29, 2019 -

Arlington Heights Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 24, 2019

Good Experience With Repair I brought my car in based on feedback from my daughter who is the primary driver of the car, Mike Waddle was very helpful in making sure I really need More

by bh ah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Always Amazing Service , Still after 20 years of using AHF. It's a pleasure working with the staff at Arlington Heights Ford. From sales to service we look forward to inter More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Verhagen, Wade Mikosz
October 23, 2019

Always great service Everyone is very friendly and helpful. I’m in and out quick with my vehicle. Arlington Heights Ford is the only place we go for service More

by Scott K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2019

Always Happy Good service and response to issues. Have used them with the last two cars and always used them regularly to take care of the vehicle. Also purchase f More

by suedvm96
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael Liszewski
Oct 22, 2019 -

Arlington Heights Ford responded

We are very happy we could provide you with a positive experience! At Arlington Heights Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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