Arlington Heights Ford - Service Center

Good, SAFE Service During the Pandemic I was very pleased with the extra effort this dealership is going through to provide convenient, safe auto repair service to its customers during this I was very pleased with the extra effort this dealership is going through to provide convenient, safe auto repair service to its customers during this pandemic, when conditions are more difficult and not "normal." I was able to get an immediate appointment on the day I called; I was able to get my CAR PICKED UP, rather than having to risk my health by going into the dealership (I am very high risk for the Virus); and the pickup and delivery of my car after the repairs were done was carried out very well -- the person that picked up and delivered my car was very courteous, he wore protective gear (face mask and gloves), and my car was disinfected after the service was done, and again when it was delivered. I very much appreciate the badly-needed and convenient extra service provided by Arlington Heights Ford. More

Great Service Fast, friendly and they treat you as family!! Love coming here and they are really taking extra strides in keeping their customers safe during this p Fast, friendly and they treat you as family!! Love coming here and they are really taking extra strides in keeping their customers safe during this pandemic. Thank You! More

EXCELLENT SERVICE Came in with a check low pressure light on and the service advisor looked over the tire and quickly found a nail in it. Luckily they had the tire in Came in with a check low pressure light on and the service advisor looked over the tire and quickly found a nail in it. Luckily they had the tire in stock and I was in and out in a couple of hours. Thank you for the quick and friendly service!! More

Great Service and Follow up The follow up on the service that was performed on my 2017 Ford Escape has been fantastic. Jerry Hood has made sure that everything was great and foll The follow up on the service that was performed on my 2017 Ford Escape has been fantastic. Jerry Hood has made sure that everything was great and followed up to make sure the car was running fine. Could not be happier with the entire service team. More

Thanks Steve for marking the repairs and routine maintenance seamless. Picked up my truck and dropped off back at my house and outside of truck was cleaned. 5 Stars.. maintenance seamless. Picked up my truck and dropped off back at my house and outside of truck was cleaned. 5 Stars.. More

fast and friendly Had a leak in my sunroof. The service team quickly identified the problem and fixed it. I was in and out in 30 minutes! Thank you! Had a leak in my sunroof. The service team quickly identified the problem and fixed it. I was in and out in 30 minutes! Thank you! More

absolutly the very best I have ever had, and I,m 85 yearsold my 2014 ford edge was due for service I called and they told me to bring it in. When I got there there was a line waiting to get in.WOW, I was told ab my 2014 ford edge was due for service I called and they told me to bring it in. When I got there there was a line waiting to get in.WOW, I was told about an hour or so, well John JR heard this and put me in a rent a car and got me out of the building for safety sake I presume, what a guy, to think my safety was that important to get me away from all the commotion that was going on, I,m 85 years old and I suppose John Jr was thinking of my health with that Virus thing going around, All I can say is THANK YOU FOR PEOPLE THAT CONCERNED AT ARLINGTON HEIGHTS FORD. Once again "THANK YOU" FROM PETER PAGOR More

Street service Due to the Covid19 I have been staying in and was happy that Arlington Heights Ford offered pick up service and delivery which offered me peace of min Due to the Covid19 I have been staying in and was happy that Arlington Heights Ford offered pick up service and delivery which offered me peace of mind that I would not have to sit and possibly expose myself to the virus. Thank you More

Trustworthy, and always helpfull have been going here for 20 yrs and always treated so well. Today, they were so care full to sanitize everything and to keep us safe while waiting fo have been going here for 20 yrs and always treated so well. Today, they were so care full to sanitize everything and to keep us safe while waiting for service to be completed. More

Outstanding service I’ve been going here for years because of the great service, I have purchased at least 10 vehicles from here and also sent family and friends here to I’ve been going here for years because of the great service, I have purchased at least 10 vehicles from here and also sent family and friends here to buy vehicles. More