Arlington Heights Buick GMC - Service Center

I needed new brakes and my tail light fixed. Dean Fay did an excellent job making sure I was taken care of. My truck was in the shop for 2 days and his communication keeping me updated was great. I kne did an excellent job making sure I was taken care of. My truck was in the shop for 2 days and his communication keeping me updated was great. I knew what what happening every step of the way. These processes are never convenient, but Dean made it aggravation free. I won’t hesitate to reach out to Dean in the future when my Yukon needs service. 5 stars all the way. More

Dean was great. Everything went quickly and smoothly. Definitely recommend Dean and Arlington Heights Buick GMC service. I will be back when my vehicle needs another service. Thank you! Definitely recommend Dean and Arlington Heights Buick GMC service. I will be back when my vehicle needs another service. Thank you! More

You folks go the extra mile to keep me as a customer. From Brian taking care of my service needs, to Mike Baker who keeps his office door open and is never too busy to answer a question. Thanks guys! From Brian taking care of my service needs, to Mike Baker who keeps his office door open and is never too busy to answer a question. Thanks guys! More

I have been a long time customer. Continued great cooperation and collaboration on maintenance strategy. Resolved long time, vexing issue that turned out to be minor in nature. cooperation and collaboration on maintenance strategy. Resolved long time, vexing issue that turned out to be minor in nature. More

Great service, prompt response, quick check in, fast check out, all questions answered and reasonable prices for the services performed, those are the reasons i keep coming back to this dealership check out, all questions answered and reasonable prices for the services performed, those are the reasons i keep coming back to this dealership More

I have bought multiple vehicles from this dealership and their service has always been outstanding! Today was no exception. The whole staff treats you with the utmost respect! their service has always been outstanding! Today was no exception. The whole staff treats you with the utmost respect! More

Everyone was very professional. Joel was excellent. Answered all my questions and concerns. Had me in and out quickly without any hassle. Could not recommend this place enough. Answered all my questions and concerns. Had me in and out quickly without any hassle. Could not recommend this place enough. More

I just wanna thank Brian and the service team professional and courteous they took care of me and my car Brian kept me informed the whole time and my car has never drove better thank you brian an professional and courteous they took care of me and my car Brian kept me informed the whole time and my car has never drove better thank you brian and the service team again More

Dean Fay was great at the service department. I had a service all wheel drive light come on multiple times and even stopped at another repair shop and they could not figure it out. Dean and the team took service all wheel drive light come on multiple times and even stopped at another repair shop and they could not figure it out. Dean and the team took care of the problem and fix the actuator. This service department is bar none, the best! I also purchased my 2017 & 2018 GMC Sierra from this location. Overall, a great experience. More

I stopped in for an oil change. This was the second time that I worked with Dean in the service department. He's very personable and checked my car in quickly. They took care of the oil change in the time p that I worked with Dean in the service department. He's very personable and checked my car in quickly. They took care of the oil change in the time promised and I was out of there right after.As always, a great experience. More