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Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
989 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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989 Reviews of Arlington Heights Buick GMC - Service Center
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February 12, 2021
Dean was great. He provided a detailed explanation of the work required on my GMC Acadia. He consulted the technician for additional clarification regarding a couple of questions I had so I was confiden the work required on my GMC Acadia. He consulted the technician for additional clarification regarding a couple of questions I had so I was confident that we were making the right decision for the repair that was recommended. More
by dan.spaulding1
Employees Worked With
Dean Fay
February 12, 2021
Outstanding service as usual. This is my 4th car that I have had serviced over the years at Sullivan then Arlington GMC. Wonderful service and sales staff. have had serviced over the years at Sullivan then Arlington GMC. Wonderful service and sales staff. More
by coachswim
Employees Worked With
Other Employees :
Victor Gomez, Geoff Sulkowski, Toby Brown, Brian Poteracki
February 11, 2021
Fast courteous service. The people in the shop are nice to deal with. The dealership is clean and has comfortable seating. A Good experience to have. to deal with. The dealership is clean and has comfortable seating. A Good experience to have. More
by hdublinski01
Employees Worked With
Dean Fay
February 11, 2021
They’ve always treated me well here. I bought my car 6 years ago and they have serviced it just about every time. Not the cheapest, but I trust their opinions in my GMC automobile. years ago and they have serviced it just about every time. Not the cheapest, but I trust their opinions in my GMC automobile. More
by Capacity38
February 05, 2021
Safety and COVID precautions are nearly non-existent. Sales and service staff have incredibly poor use of PPE. Masks are either being worn incorrectly, or not at all! Cashier staff was wearing masks c Sales and service staff have incredibly poor use of PPE. Masks are either being worn incorrectly, or not at all! Cashier staff was wearing masks correctly and practiced safety as far as I could tell. I did not see anyone in the service department wearing a mask at all. I am incredibly concerned about this because this tells me someone has been in my vehicle without any protection, leaving a high chance for me to be exposed to any germs they may be carrying. I am incredibly worried about using this dealer and service center ever again. If I could give back my car with no penalties, I would do it and would go get my GMC elsewhere. I'm appalled with this business. More
by ejvlyons
Employees Worked With
I am not sure who I worked with as we had dropped off the car the night before and picked it up when oil change was done
February 05, 2021
I want to thank you for your courtesy and assistance during my service visit. It was also great to see my salesperson Shelly and staff. during my service visit. It was also great to see my salesperson Shelly and staff. More
by droptop rosa
Employees Worked With
Other Employees :
Dean Fay, and the woman at the cashier's office.
February 05, 2021
Great service and great experience. I couldn’t be happier. The service area was clean and everyone was being safe. The communication about what was happening was top notch. happier. The service area was clean and everyone was being safe. The communication about what was happening was top notch. More
by Jon r
Employees Worked With
Brian Poteracki
February 05, 2021
Excellent customer service. My wife was delighted to get in and out without an appointment when her power window wouldn't close. Thank you, Dean! in and out without an appointment when her power window wouldn't close. Thank you, Dean! More
by Urban Comes
Employees Worked With
Dean Fay
February 04, 2021
As usual I was treated very well and my SUV was ready on time. I enjoy seeing Mike Baker and think the world of Amanda! time. I enjoy seeing Mike Baker and think the world of Amanda! More
by ErwinB
February 02, 2021
This has been my dealership for the past 14 years, and I always got quality service!! Thank you Dean! Victor has been great in the past always got quality service!! Thank you Dean! Victor has been great in the past More
by Renee
