Arlington Heights Buick GMC - Service Center

great service at sullivan As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few words will suffice. More

Very professional. My automobile did not sound right and I stopped by to have it checked. After hooking it up to the various computers and road testing it, I was told th My automobile did not sound right and I stopped by to have it checked. After hooking it up to the various computers and road testing it, I was told that everything seems to be as it should. I still feel that it does not sound the way it has sounded, but will take their word that everything is ok. More

Great, friendly service as always. Geoff did a fantastic job! He was friendly and direct. I always feel like I am taken care of when I go to Sullivan. Thanks! Geoff did a fantastic job! He was friendly and direct. I always feel like I am taken care of when I go to Sullivan. Thanks! More

Very friendly and courteous The service department is wonderful from initiating your appointment to servicing my vehicle. Everyone was very friendly and let me know what they we The service department is wonderful from initiating your appointment to servicing my vehicle. Everyone was very friendly and let me know what they were going to do to my car. More

Reliable Always confident I will receive friendly, excellent service.Been a customer since I purchased my car at this dealership. Will continue to do business Always confident I will receive friendly, excellent service.Been a customer since I purchased my car at this dealership. Will continue to do business here. More

Awesome customer service!! You can get service anywhere. But I've been coming here for more than 3 years because of the excellent service they provide. Also Victor Gomez is very You can get service anywhere. But I've been coming here for more than 3 years because of the excellent service they provide. Also Victor Gomez is very professional and informative. He really takes care of his customers. More

Service with Courtesy Sullivan contacted me when it was time to come in for service on my Envision. Also, they offered to make the appointment for me online. Can't get mu Sullivan contacted me when it was time to come in for service on my Envision. Also, they offered to make the appointment for me online. Can't get much easier. More

New tire Horrible service Charged us double our son works at a dealership told us we paid double for what we should of The guy was extremely rude we won’t Horrible service Charged us double our son works at a dealership told us we paid double for what we should of The guy was extremely rude we won’t be back ever again More

Seat repair Bought the used truck in September 2018. Seat seam was split which I did not notice. The truck was under a Certified Pre Owned bumper to bumper warr Bought the used truck in September 2018. Seat seam was split which I did not notice. The truck was under a Certified Pre Owned bumper to bumper warranty. Was told this wasn’t covered! Was forced to pay $100 for the repair! WHAT DOES BUMBER TO BUMPER MEAN! More

Great customer service experience Brian in service was great to work with. He was upfront and a great communicator keeping me updated on the status of my vehicle. I was very pleased Brian in service was great to work with. He was upfront and a great communicator keeping me updated on the status of my vehicle. I was very pleased with how the service turned out and the great personable approach he presented to me. More