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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
992 Reviews

992 Reviews of Arlington Heights Buick GMC - Service Center

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March 24, 2021

Brian, as always you made my car repairs seamless. Mike Baker stepped in and I didn’t wait at all while u finishing a customer. More

by T.a.reindl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 22, 2021

Dean was very accommodating and he and Mike Baker provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . More

by russellr77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
March 20, 2021

Joel Gallardo was very friendly, helpful and thorough. He kept me updated on what was happening throughout the entire process while my Enclave was in for service. More

by Brandyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

Dean was great. Everything went quickly and smoothly. Definitely recommend Dean and Arlington Heights Buick GMC service. I will be back when my vehicle needs another service. Thank you! More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
March 19, 2021

x x x x x x x x x x x x x x x x x x x x x x x x x x x x x More

by d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 19, 2021

I needed new brakes and my tail light fixed. Dean Fay did an excellent job making sure I was taken care of. My truck was in the shop for 2 days and his communication keeping me updated was great. I kne More

by atovell81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 18, 2021

You folks go the extra mile to keep me as a customer. From Brian taking care of my service needs, to Mike Baker who keeps his office door open and is never too busy to answer a question. Thanks guys! More

by harryp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 17, 2021

I have been a long time customer. Continued great cooperation and collaboration on maintenance strategy. Resolved long time, vexing issue that turned out to be minor in nature. More

by thomaskroupa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott!!!, Brian Poteracki
March 17, 2021

Great service, prompt response, quick check in, fast check out, all questions answered and reasonable prices for the services performed, those are the reasons i keep coming back to this dealership More

by jorge_aldaz83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Gallardo
March 17, 2021

I have bought multiple vehicles from this dealership and their service has always been outstanding! Today was no exception. The whole staff treats you with the utmost respect! More

by Arcadia 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
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