Arlington Heights Buick GMC - Service Center

I was greeted promptly and discussed the problem with Mike Baker and Brian. I was able to rent a vehicle while mine was being serviced. The service was completed on time and the people at Arlington Hei Mike Baker and Brian. I was able to rent a vehicle while mine was being serviced. The service was completed on time and the people at Arlington Heights GMC are terrific. I'll also put in a good word for Amanda in the business office! She is friendly, efficient and pleasant. More

Excellent service team, especially Dean Fay! He was very helpful, friendly and knowledgeable. I have been coming to this dealership for the past 20 years!! helpful, friendly and knowledgeable. I have been coming to this dealership for the past 20 years!! More

I needed an oil change quick as an unexpected road trip came about… I called Arlington Buick GMC and they were able to squeeze me in and also rotated the tires for us. Can’t say enough about this dealershi came about… I called Arlington Buick GMC and they were able to squeeze me in and also rotated the tires for us. Can’t say enough about this dealership! We purchased our gorgeous Acadia at this dealership and we are so pleased with customer service as well as the service staff there. Car buying was actually a pleasant experience… when was the last time anyone could say that?!?! Hands down, awesome service! We won’t go anywhere else! More

Mike Baker and Dean Fay really take the time to listen and help their customers. Mike and Dean work well together. We have had the privilege of working with Mike Baker for several years and several ve and help their customers. Mike and Dean work well together. We have had the privilege of working with Mike Baker for several years and several vehicles. Mike always refers to us by our first names which lends itself to a feeling that you are not just anyone off the street but you are family. With having an older vehicle they understand that repairs might be expensive and do their best to lessen the out of pocket expense for the repair. More

Brian always treats me with respect,listens to my concerns & explains things fully in an easy to understand way. He informs me of future service needs & when they need to be done so no surprises on r concerns & explains things fully in an easy to understand way. He informs me of future service needs & when they need to be done so no surprises on routine maintenance. I appreciate the honesty. More

Great service department at a great dealership! Dean was great to work with & kept us well-informed. Definitely will go back again if my truck needs service. great to work with & kept us well-informed. Definitely will go back again if my truck needs service. More

Dean was very helpful; he ordered the part I needed and worked with my extended warranty to get the car in/out quick. Thank you. worked with my extended warranty to get the car in/out quick. Thank you. More

Working in retail, I know good customer service when I see it. It was great service. My experience was easy, friendly and informative. Thank you. see it. It was great service. My experience was easy, friendly and informative. Thank you. More

Service department staff is always excellent. They handle our routine maintenance, repair issues and necessary body work efficiently and we always get our car back sparkling clean! handle our routine maintenance, repair issues and necessary body work efficiently and we always get our car back sparkling clean! More

Getting my first real experience with AH Buick after 25+ wonderful years with Sullivan. Very pleased, in what is becoming a seamless transition. Brian is wonderful in service, keeping me informed every step wonderful years with Sullivan. Very pleased, in what is becoming a seamless transition. Brian is wonderful in service, keeping me informed every step of the way, from my arrival to the completion of my work. More