Arlington Heights Buick GMC - Service Center

Just met Dean Fay today. Professional demeanor. He had a loaner car ready for me. In and out quickly when I dropped off the car. Received a call later in the day and told me what the issue was with my ca loaner car ready for me. In and out quickly when I dropped off the car. Received a call later in the day and told me what the issue was with my car, and that it was ready. I highly recommend this dealer and the service department. More

Our family has been going to this dealership for many years for both sales and service. Always great service and everyone has been both friendly and very helpful. years for both sales and service. Always great service and everyone has been both friendly and very helpful. More

Dean did an excellent job of keeping us informed of the problem and a super job of keeping our costs down. We explained the problem and he understood just what needed to be done. Thanks Dean, I am keeping problem and a super job of keeping our costs down. We explained the problem and he understood just what needed to be done. Thanks Dean, I am keeping your phone number handy, just in case there is a next time. Leif & Jean More

Brought by car in for general service and needed them to check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner f check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner for me so I could run some errands and go home until car was ready. most work was covered by warranty and car was returned way cleaner than when I brought it in! Always grateful for the quality and honesty in the service done here. More

Nobody informed me that the car was finished. I came at 7.30 pm to see that service was closed. A great person from the finance helped me. Payton made calls, checked every where for the paperwork finally a 7.30 pm to see that service was closed. A great person from the finance helped me. Payton made calls, checked every where for the paperwork finally after 20 minutes was able to locate More

I came in. You did your job. I went home. What do you need? A slap on the xxx? Now get back to work. Thanks need? A slap on the xxx? Now get back to work. Thanks More

I was treated with respect and courtesy from the time I arrived to departure, waiting in a clean waiting room with free coffee and water. When my service was completed, Dean personally told me my work was arrived to departure, waiting in a clean waiting room with free coffee and water. When my service was completed, Dean personally told me my work was complete and reported that everything else on my car was "good to go", and all fluids had been topped off. More

Dean is always fantastic. He’s helped me immeasurably- he deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. More

BRIAN got me in and out within 40 minutes for my oil change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. More

It was easy to schedule my appointment. When I arrived I was greeted and my needs were reviewed and I was given a estimate of cost and time. Because the time it would take to preform the service was long, a was greeted and my needs were reviewed and I was given a estimate of cost and time. Because the time it would take to preform the service was long, as loaner car was quickly provided. The service was done on time and to my satisfaction. More