Arlington Heights Buick GMC - Service Center

Nobody informed me that the car was finished. I came at 7.30 pm to see that service was closed. A great person from the finance helped me. Payton made calls, checked every where for the paperwork finally a 7.30 pm to see that service was closed. A great person from the finance helped me. Payton made calls, checked every where for the paperwork finally after 20 minutes was able to locate More

I was treated with respect and courtesy from the time I arrived to departure, waiting in a clean waiting room with free coffee and water. When my service was completed, Dean personally told me my work was arrived to departure, waiting in a clean waiting room with free coffee and water. When my service was completed, Dean personally told me my work was complete and reported that everything else on my car was "good to go", and all fluids had been topped off. More

Dean is always fantastic. He’s helped me immeasurably- he deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. deserves a raise! My car has had a very complicated issue and he he worked tirelessly to get it fixed. More

BRIAN got me in and out within 40 minutes for my oil change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. change. He also was going to look into my airbag recall for my Chevrolet 2008 Silverado 1500. More

It was easy to schedule my appointment. When I arrived I was greeted and my needs were reviewed and I was given a estimate of cost and time. Because the time it would take to preform the service was long, a was greeted and my needs were reviewed and I was given a estimate of cost and time. Because the time it would take to preform the service was long, as loaner car was quickly provided. The service was done on time and to my satisfaction. More

Brian, as always you made my car repairs seamless. Mike Baker stepped in and I didn’t wait at all while u finishing a customer. Baker stepped in and I didn’t wait at all while u finishing a customer. More

Dean was very accommodating and he and Mike Baker provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . provided a loaner . Waiting area is very sparse and somewhat uncomfortable. I appreciate Dean and Mike’s efforts on my behalf . More

Joel Gallardo was very friendly, helpful and thorough. He kept me updated on what was happening throughout the entire process while my Enclave was in for service. He kept me updated on what was happening throughout the entire process while my Enclave was in for service. More

I needed new brakes and my tail light fixed. Dean Fay did an excellent job making sure I was taken care of. My truck was in the shop for 2 days and his communication keeping me updated was great. I kne did an excellent job making sure I was taken care of. My truck was in the shop for 2 days and his communication keeping me updated was great. I knew what what happening every step of the way. These processes are never convenient, but Dean made it aggravation free. I won’t hesitate to reach out to Dean in the future when my Yukon needs service. 5 stars all the way. More

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