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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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April 01, 2021

Great dealership under Sullivan, I trust it will continue under the new ownership. That is why I have purchased vehicles there and my other GM cars are serviced there. More

by Callahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda in the office is great as well, Geoff Sulkowski, Brian Poteracki
April 01, 2021

This was the first time I was there and first time I met Brian. He was very nice and helpful. Did a really good job helped a lot. I will be back.👍😆 More

by Mickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
April 01, 2021

Brian kept me advised regarding every step of service. He was knowledgeable about what service was already performed on my car and made recommendations based accordingly. He also gave me a coupon discount of More

by jackieandbob
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
March 31, 2021

Great service everytime I step foot in Arlington Heights Buick GMC! A little story to back up my feeling of what a great place this is: I live in WI. Last week I was filling up my gas tank at gas station i More

by Rj2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Jeremy Woolley, Dean Fay
March 29, 2021

Dean Fay went the extra mile to make this service visit Dean Fay went the extra mile to make this service visit for oil change & wiper replacements go very smoothly. I asked about pricing to replace a driv More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward, service technician / mechanic... Top Notch, Dean Fay
March 29, 2021

Just met Dean Fay today. Professional demeanor. He had a loaner car ready for me. In and out quickly when I dropped off the car. Received a call later in the day and told me what the issue was with my ca More

by mariapeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 28, 2021

Our family has been going to this dealership for many years for both sales and service. Always great service and everyone has been both friendly and very helpful. More

by billyboy8166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec, Dean Fay
March 27, 2021

Dean did an excellent job of keeping us informed of the problem and a super job of keeping our costs down. We explained the problem and he understood just what needed to be done. Thanks Dean, I am keeping More

by leifhans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Fay
March 26, 2021

I came in. You did your job. I went home. What do you need? A slap on the xxx? Now get back to work. Thanks More

by jtdstrike22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
March 26, 2021

Brought by car in for general service and needed them to check on an A/C issue. Was planning on waiting for the repair, but found the A/C fix would take a couple hours. Within 15 minutes they had a loaner f More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
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