Arlington Heights Buick GMC - Service Center

Brian was great. Quick friendly check-in. Time estimated provided. Asked me if I would be waiting. Noticed a cable hanging from back end of car and offered to get the clipped up better (no charge). Car was provided. Asked me if I would be waiting. Noticed a cable hanging from back end of car and offered to get the clipped up better (no charge). Car was ready and washed on time. More

Always honest and up front about information, always answer my questions in a timely matter. Checked to see if I was happy with the service provided answer my questions in a timely matter. Checked to see if I was happy with the service provided More

Very customer focused and personal approach to assisting the person looking for help. Great job Brian !!! Thanks I'll be back to your dealership to consider buying new cars and definitely service. the person looking for help. Great job Brian !!! Thanks I'll be back to your dealership to consider buying new cars and definitely service. More

Special thanks to Jeremy CoxGreat job.Honesty and Special thanks to Jeremy Cox Great job. Honesty and integrity He did a thorough job and helped me a great deal I appreciated it very much Special thanks to Jeremy Cox Great job. Honesty and integrity He did a thorough job and helped me a great deal I appreciated it very much More

Professional, courteous , great to do business with I recommend them to all my friends and family.l will be back for a new car when I need to. recommend them to all my friends and family.l will be back for a new car when I need to. More

They are very helpful from my initial call to the car service being completed in a reasonable amount of time, My service writer was very friendly and helpful, he explained step by step what was taking pl service being completed in a reasonable amount of time, My service writer was very friendly and helpful, he explained step by step what was taking place. Very satisfied! More

I had a very pleasant experience. Service tech was friendly, polite, and knowledgeable. Service was completed at the time they informed me it would be. Waiting area pleasant. Thank you. friendly, polite, and knowledgeable. Service was completed at the time they informed me it would be. Waiting area pleasant. Thank you. More

An excellent service writer who took care of my issue and sent me on my way. Thanks very much and have a great day. Thank you sent me on my way. Thanks very much and have a great day. Thank you More

Excellent customer service. Although I did not purchase my vehicle at this dealership, Brian treated me as if I did. He had me bring in my car the same day as I called with my problem, and kept me updated my vehicle at this dealership, Brian treated me as if I did. He had me bring in my car the same day as I called with my problem, and kept me updated as to the status of the service being provided most promptly. He was extremely courteous, and a pleasure to deal with. More

I came in because the check engine light came on and for my 60,000 mile maintenance. Dean was great, he’s very friendly and professional. He checked every thing to make sure I received all the service my ca my 60,000 mile maintenance. Dean was great, he’s very friendly and professional. He checked every thing to make sure I received all the service my car needed Kept me informed on the progress and went out of his way to find the part needed to get the service completed today. More