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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,038 Reviews

1,038 Reviews of Arlington Heights Buick GMC - Service Center

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December 08, 2024

A great place for your car's service needs. The personal was very professional and polite. Great job you guys. More

by Tarzanhero6434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Arlington Heights Buick GMC responded

Thank you for putting your trust in Arlington Heights Buick GMC! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Team at Arlington Heights Buick GMC

December 08, 2024

Was in for service on my Buick Regal. David Figueroa got me in and out in record time and, as always, made sure everything was done correctly. It’s evident that the Service Manager, Mik More

by Sullivan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024 -

Arlington Heights Buick GMC responded

Suulivan, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

December 07, 2024

I went in for my first oil change on my 2024 Encore GX. Everything went as expected. MIke was terrific! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Arlington Heights Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Diane. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Mike. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Team at Arlington Heights Buick GMC

November 30, 2024

Service department is great! Helpful employees and good communication with explanations of what has been done or needs to be done. More

by michele.larson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Arlington Heights Buick GMC responded

Michele, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Team at Arlington Heights Buick GMC

November 23, 2024

Had an issue with my vehicle that required a tow. Dealer help set up the tow and was able to repair my vehicle next day. Ally was extremely helpful and with getting my vehicle repaired and contactin More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Aiello
Nov 26, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

November 22, 2024

My service advisors Chris was an absolute pleasure to deal with. As this is my first maintenance on my new GMC sierra he was a straight shooter told me what i did and did not need and trusted him complet More

by Mgm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Team at Arlington Heights Buick GMC

November 15, 2024

Great service, friendly service advisors. Today they got me in and out in an hour and a half, when the service was supposed to take 2.5 hours More

by Stevestone18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Arlington Heights Buick GMC responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

I have purchased my last 3 vehicles from this dealership and have nothing but good things to say about them. I also have had great experiences with the service department who have always been great to work More

by uafc0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe - autorent
Nov 11, 2024 -

Arlington Heights Buick GMC responded

Thank you for your kind words! We truly appreciate your loyalty to Arlington Heights Buick GMC and are thrilled to hear about your positive experiences with both our sales and service departments. It's fantastic to know that David’s expertise and care made a difference during your oil change. We look forward to serving you again, and we’re grateful for your recommendations to friends and family. See you next time! Sincerely, The Team at Arlington Heights Buick GMC

November 08, 2024

Good guys who are always ready to help with your issues. Personal thanks to Nicolette (sales) and David (service). More

by Lex Eremenko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review, Lex! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Arlington Heights Buick GMC

November 03, 2024

Service is excellent. Service wrier listen to what I wanted done and my car was ready and every thing was good. More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Arlington Heights Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Arlington Heights Buick GMC for your vehicle needs. Sincerely, The Team at Arlington Heights Buick GMC

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