Arlington Heights Buick GMC - Service Center

Outstanding customer service - Brian made sure that all scheduled maintenance was completed in a prompt professional manner. I have dealt with several different dealerships in New York and Texas and I must scheduled maintenance was completed in a prompt professional manner. I have dealt with several different dealerships in New York and Texas and I must say that this dealership does everything they can to make sure the customer's vehicle is well taken care of. It is always a pleasure to deal with the friendly considerate people who work here. More

Brian was conscientious and patient with registering a new vehicle for service. He went the extra mile when applying GM Rewards to the invoice and resolved the interface between Dealer and GM Rewards admi new vehicle for service. He went the extra mile when applying GM Rewards to the invoice and resolved the interface between Dealer and GM Rewards administration. More

Chris was great to work with. Did a great job getting my truck the parts needed for repair. Extremely satisfied! truck the parts needed for repair. Extremely satisfied! More

Nice experience, Brian assisted me to get all things done. Excellent service and very friendly. done. Excellent service and very friendly. More

I don’t know why the detailed multipoint check paper wasn’t included with the invoice. wasn’t included with the invoice. More

Brian explained everything throughly and if anything additional was found he would review with me before preforming additional work. additional was found he would review with me before preforming additional work. More

Excellent today, both Brian and Mike listened to my criticisms of the service I have received since the Spring of '21. I have had excellent service since 2016 but not so since Spring of '21. I have had criticisms of the service I have received since the Spring of '21. I have had excellent service since 2016 but not so since Spring of '21. I have had 3 major issues on 3 different occasions. Brian and Mike listened and were very helpful. I have hopes that things will be excellent like before. I have purchased 2 cars there not because the deals were that good but because of the reputation os the service dept, and my experiences sine 2016up to Spring of '21. I had thought of going somewhere else but these 2 men have restored to a good degree my faith in the service dept. More

Good and honest service in a timely manner. Brian gave good counsel on the cost of repairs for my car good counsel on the cost of repairs for my car More

Dean was great offered me a great price on the new tires for my Arcadia and got me in and out of the shop in only a few howrs. Followed up on the apointment and confirmed that the tires were in Stock. Very for my Arcadia and got me in and out of the shop in only a few howrs. Followed up on the apointment and confirmed that the tires were in Stock. Very happy with the experience!!! More