Arlington Heights Buick GMC - Service Center

Today I brought my 2018 GMC Sierra SLT with 49k miles in for service, i purchased my truck brand new from Sullivan gmc. I was very frustrated that one of my injectors had failed causing a cylinder to Misfir for service, i purchased my truck brand new from Sullivan gmc. I was very frustrated that one of my injectors had failed causing a cylinder to Misfire, apparently it is a very know problem with all of these V8 motors dating back to 2015. I truly hope Gm can resolve this, well know problem. With that being said Buddy Hopkins in the service department went above and beyond to resolve my truck’s problem and have me back on the road so I can work and hopefully purchase another Sierra in the future just as long as gm resolves this motor problem, and gets back to building the most reliable longest lasting truck on the road like they did once upon a time. More

Chris provided great customer service, Also Chris was very professional and very knowledgeable. Great experience over at Arlington Heights Buick Gmc. very professional and very knowledgeable. Great experience over at Arlington Heights Buick Gmc. More

Great service at Sullivan gmc ...worked with Ryan on the purchaseGreat job by him as well purchaseGreat job by him as well More

I didn’t have good experience with GMC service because of Schaumburg location. But this one was very nice. Great service. Quick right to The point. Buddy was very helpfull. Thank you guys. Schaumburg location. But this one was very nice. Great service. Quick right to The point. Buddy was very helpfull. Thank you guys. More

Chris was polite and went out of his way to explain what needed to be done and schedule a convenient return visit for additional work to be completed under warranty. needed to be done and schedule a convenient return visit for additional work to be completed under warranty. More

Great service department. Mike Bakers management success is demonstrated in its team. Customer interface is always polite and professional. is demonstrated in its team. Customer interface is always polite and professional. More

I have been dealing with this dealership and Sullivan Buick for 12 years. I bought a new 2011 model year Buick Lucerne from Sullivan Buick. I am highly pleased with all of the personnel and the service Buick for 12 years. I bought a new 2011 model year Buick Lucerne from Sullivan Buick. I am highly pleased with all of the personnel and the service that they performed for me. More

Top notch service department. Mike Baker has been the service manager for years and I followed him over here from the old Joe Mitchill Buick-GMC in Mt Prospect. service manager for years and I followed him over here from the old Joe Mitchill Buick-GMC in Mt Prospect. More

My experience has resulted in Great Customer Service. Brian Poteracki , my Service Advisor provided detailed explanations of any Service Concerns. I highly recommend him and thisdealership Service. Brian Poteracki , my Service Advisor provided detailed explanations of any Service Concerns. I highly recommend him and thisdealership More

Brian did a great job listening to my vehicle concerns and updating me on the options after the diagnosis. Even though I didn't have it addressed in this visit, I have what I need if I do want it resolve and updating me on the options after the diagnosis. Even though I didn't have it addressed in this visit, I have what I need if I do want it resolved in the future. Thanks Brian! More