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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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January 17, 2022

We've been buying and servicing our cars here for more years than I can recall. They're always courteous, professional and fair; both sales and service departments. Won't go anywhere else. More

by gb8962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Jan 19, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

January 14, 2022

Buddy Hopkins was very accommodating to my availability of time and I very much appreciated that. More

by johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

January 14, 2022

Very good service and I was informed as to what needs to be completed to fix my issues. More

by Mikemcintyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 14, 2022 -

Mikemcintyre responded

Excellent

January 14, 2022

Brian was very responsive and helped me get an appointment right away. I really felt like I was in good hands. More

by Brandyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 14, 2022 -

Arlington Heights Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Brian assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Arlington Heights Buick GMC Team

January 13, 2022

Brian always acts professionally. He communicates well what service issues were involved and how the repairs were made. More

by John Doe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 14, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Brian. Please let us know if we can ever help you in the future. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2022

I've been coming here for over five years. I was a little nervous when they transferred owners, but everyone there is super helpful and kind. I brought my car in with an oil leak and they kept me updated eve More

by jess.urban2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 12, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Jess. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2022

Brian, you have always been friendly and attentive as well as honest about what my vehicle requires. I always am happy to have your expertise and assistance. Thanks so much. More

by GMC Dealer
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for the awesome feedback! You're right, Brian is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2022

Very helpful and understanding dealership. I enjoy the service provided by the service department. Have been coming here the last 5-6 years and enjoy working with Brian. More

by GMC Dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 12, 2022 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

January 08, 2022

Chris did a wonderful job checking me in for my oil change and letting me know how long it should be. Was there for a little over an hour. More

by Rosalove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Arlington Heights Buick GMC responded

Rosalove, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Arlington Heights Buick GMC Team

January 07, 2022

Brian did an outstanding job handling my service needs.I would highly recommend Arlington Buick GMC for Sales and Service, everyone is always willing to help you with your automotive needs. More

by Mglicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 10, 2022 -

Arlington Heights Buick GMC responded

We cannot thank you enough for your wonderful review of Tasca Buick GMC Arlington Heights and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Buick GMC Team

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