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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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February 01, 2022

My husband had always taken in the GMC for service, but since he passed away recently that job now falls on me - an 88-yr old lady. Everything went extremely well today. Everything was explained in a way More

by joanemurray74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 02, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 01, 2022

I was greeted promptly and everything was explained to me. My vehu=icle was ready on tome and Brian Poteracki did a fine job. More

by ErwinB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Feb 02, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

January 31, 2022

Great service done on time. The service advisor checked my service history and explained clearly possible service besides an oil change. After the service the work done was clearly explained. More

by roni41249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
Feb 01, 2022 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

January 27, 2022

I have been coming here for service since my wife bought her Scion Xb in 2009. The service department has never failed to impress me with their professional and attentive care to my needs, whether it be mai More

by Scottdkent85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zia Zia, Brian Poteracki
Jan 28, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

January 27, 2022

Excellent Service Department, Customer Service as well as the shuttle drivers.... Top Notch service all around! More

by Rj2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Fligel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Jan 28, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

January 25, 2022

Buddy Hopkins went out of his way to explain and offer assistance for service needs. Mike Baker true professional that understands excellent customer service. More

by Screen name
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Hopkins Great Service Rep, Brian Poteracki
Jan 26, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

January 22, 2022

I have been a devoted client of Sullivan GMC since the early 1980's. Every automobile has been purchased and serviced by them with my full confidence in their ability and service delivery. Chris was no More

by cjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Jan 24, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

January 19, 2022

I really appreciated the service I got here. Buddy explained everything clearly and was very responsive. Highly recommended! More

by sdflores12
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
Jan 20, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Buddy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

January 18, 2022

Brian in the service department is excellent. Great customer service. Very clear and straightforward. Extremely helpful. More

by Tsteffus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 19, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

January 18, 2022

Great service friendly staff good workmanshipI have been Great service friendly staff good workmanship I have been very pleased with the dealer as a whole. More

by Dlfoster7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

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