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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

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September 13, 2022

Fast and reliable service. Always easy to schedule an appointment. David was very helpful and professional. More

by denise.caffarel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David M Keas
Sep 14, 2022 -

Arlington Heights Buick GMC responded

Denise, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Clean & staff is professional & friendly*Chris Parisi is the young man who helped me today.He Was professional and looking in the eye and You've been wanting so far to make sure that my car was cleaned aft More

by MichelleT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Arlington Heights Buick GMC responded

Michelle, we are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

September 12, 2022

Easy to book service appointment and flexible if need to change. Quick checking, no waiting. More

by Jheissel
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 13, 2022 -

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

September 08, 2022

Team is always professional and helpful. They work to be sure things are completed in a timely manner. More

by m.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keas
Sep 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

September 07, 2022

Great service every time I go god bless those technicians hands they do amazing work always satisfied More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Fligel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Smirnov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Sep 08, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

September 06, 2022

Chris and Amy took care of me right away came in for an oil change and it turned out to be free because I used my GM points. Take a vantage of the GM rewards, I will recommend this dealership to my friend More

by vmelend1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Fligel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 31, 2022

Since 1994, we've bought r leased all our cars here & because of their service department, wouldn't go anywhere else! More

by LeeBee69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

Sep 02, 2022 -

LeeBee69 responded

You deserve it!

August 31, 2022

David Keas has been by far one of the nicest Service Advisors that I've encountered at Arlington Heights Buick Dealership. Excellent Customer Service skills and very personable. Awesome-sauce and Keep More

by Alakita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Alakita, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

August 31, 2022

I've known Brian since before he came to this dealership. He was always very helpful and knowledgeable and that has not changed. . More

by cookieb46
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 30, 2022

Brian immediately identified my needs and was very quick to offer help in giving me a ride home and sending a Lyft to pick me up when my hectic schedule would have delayed the needed repairs. He also took t More

by candismspethmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Sep 01, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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