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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,040 Reviews

1,040 Reviews of Arlington Heights Buick GMC - Service Center

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February 14, 2023

We've been purchasing and servicing our vehicles from Arlington Heights Buick for years. Always a great experience. Mike Baker runs a very professional service department. His staff, Chris Parisi was ver More

by d.bertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Arlington Heights Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

February 13, 2023

Have bought numerous cars and had them serviced here. My wife and I will continue to do so for years to come More

by Mike P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 15, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

February 09, 2023

This location always provides great service. The staff members are friendly and always eager to help. More

by salpal94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

February 09, 2023

Nice guys and excellent services, they said it's going to take some time 2-2.30 hours but in 30-40 complete their job More

by Kherlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia
Feb 10, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 08, 2023

Great service. Sent my father down with my truck to get some work done. Was in and out very quickly. More

by Adam
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Sincerely, The Arlington Heights Buick GMC Team

February 06, 2023

Chris was extremely helpful. I was early to my appointment and they were able to get me in right away. They kept me updated every step of the way on how long it would take and wh More

by jess.urban2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 05, 2023

Love the service and the quality care and knowledge of my service consultant Brian Poteracki More

by Jap2214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 06, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

I have purchased several vehicles from this dealership and have been very happy. I brought my SUV in for service today and was very pleased with Ben in the service dept. and the timely manor of service. More

by JKIEFFER1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Adamsukim
Feb 04, 2023 -

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

Prompt, honest, efficient team especially Brian. It was easy to schedule, pick up and drop off my car for service. More

by katiern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 06, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

February 03, 2023

I have purchased numerous cars from this dealership over the past 35 years and have most of my service done there also. Everyone is very helpful especially Brian in Service and Chris in sales. More

by AMKONETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Feb 06, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

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