Arlington Heights Buick GMC - Service Center

Had an 11:00 appointment for an oil change. Brian Poteracki was my service rep. He was very helpful and courteous. Took the time to explain a couple of items that I asked him. Service manager Brian Poteracki was my service rep. He was very helpful and courteous. Took the time to explain a couple of items that I asked him. Service manager Mike Baker and Brian are very courteous and I can trust in what they advise. Bob. More

Always go to Arlington Heights Buick for service! Staff keep you informed and work is quality. Staff keep you informed and work is quality. More

Arlington Heights Buick/GMC is what I would expect a dealer should be providing good and friendly service. dealer should be providing good and friendly service. More

Chris was very helpful and answered all my questions to the services that were needed. the services that were needed. More

I had an appointment to come in to get my AC fixed. Everyone was extremely helpful from the minute I arrived. Zaia in specific was the service technician that handled my appointment and he did an amazi Everyone was extremely helpful from the minute I arrived. Zaia in specific was the service technician that handled my appointment and he did an amazing job. He was able to walk me through the potential issues and while my car was left in the shop he made sure to keep me updated on the status and the work that was needed. At the end my car was repaired quickly and correctly and there were no issues with the extended warranty and no random additional charges for me to settle. Overall great experience! More

Excellent customer service. Very organized and nice to deal with. Brian was very professional and took the time to explain and answer my questions. He’s also very friendly a Very organized and nice to deal with. Brian was very professional and took the time to explain and answer my questions. He’s also very friendly and a great people person. More

Professional and courteous - always a good experience at AH Buick GMC, whether purchasing or having the vehicle serviced post-sale. AH Buick GMC, whether purchasing or having the vehicle serviced post-sale. More

I never have any issues with my local GMC dealer Always courteous and quick with service dealer Always courteous and quick with service More

They provided Good service. I did not have to wait that long. The people that I interacted with seemed nice and willing to help. I did not have to wait that long. The people that I interacted with seemed nice and willing to help. More

Pleasant experience and customer service from all staff. Very Welcoming service counter and comfortable customer waiting area to work and relax while car being serviced. Very Welcoming service counter and comfortable customer waiting area to work and relax while car being serviced. More