Arlington Heights Buick GMC - Service Center

Satisfied as always. I have been dealing with Mike Baker for a long time and he has always had a good crew I have been dealing with Mike Baker for a long time and he has always had a good crew More

Great Service and quick turnaround. Fixed the issue and did not try to upsell. Thanks! Fixed the issue and did not try to upsell. Thanks! More

Service is Excellent. Always great people to work with who pride themselves in doing their very best in taking care of the customer. Brian Poteracki, Service Advisor, al Always great people to work with who pride themselves in doing their very best in taking care of the customer. Brian Poteracki, Service Advisor, always takes care of my service needs. I have known Mike Baker, Service Manager, for about 25 years originating at Joe Mitchell Buick on Mt. Prospect, IL. From courtesy shuttle rides, to towing to AH Buick for breakdowns, to loaners/rentals as needed. All Good! More

Explained to me in thorough words what my car needs work on and the next steps for my car on and the next steps for my car More

I don't know much about the new owners of Sullivan Buick. I'm elderly and don't drive as much as I did when I purchased the car 7 years ago. Brian was very helpful and polite. The waiting room is very ple I'm elderly and don't drive as much as I did when I purchased the car 7 years ago. Brian was very helpful and polite. The waiting room is very pleasant with magazines, coffee and water available. It was a 2-1/2 hour wait, but the time went More

Thanks for letting me bring in my car to fix the recall on my day off. It was easy to set up with the person who called me. However, please let your sales staff know that they should refrain from using t on my day off. It was easy to set up with the person who called me. However, please let your sales staff know that they should refrain from using the words xxxx and xxxxing while a customer is in the showroom. It shows a great deal of disrespect towards the customer, and reflects poorly on the dealership. Thanks again for your help. Nick More

Service Advisor Brian Poteracki took care of my second key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members. key programming very happy with the time that it took to get it done, i will recommend AH Buick GMC to all my friends and family members. More

Chris Parisi was so nice and helpful My husband was in the hospital when my battery went out and he was so thoughtful in assuring me that they could help me so that I could be with my husband Thank you the hospital when my battery went out and he was so thoughtful in assuring me that they could help me so that I could be with my husband Thank you Chris! More

this dealer and dean are the very best! i will always bring my encore in for service. or my a new vehicle from them! i will always bring my encore in for service. or my a new vehicle from them! More

I’ve been going to this dealer for 11 years. Great customer service as people! Great customer service as people! More