Back

Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.8
957 Reviews

957 Reviews of Arlington Heights Buick GMC - Service Center

Sort by
March 02, 2023

Had my oil change appointment and very smooth in and Out in one hour it was great . More

by Idamike04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

Mar 02, 2023 -

Idamike04 responded

Great service

February 23, 2023

Was initially disappointed by the monetary outcome. Was taken care of by management and by the service writer, Ben Adamsakum. More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Adamsakum
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

I took my suv for service for oil change and Brian was so helpful and made sure there was nothing else wrong with my car. More

by BrendaDayanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

I brought my SUV in for an oil chance and 2 recalls to get fixed. I was expecting to be there for about 2.5 to 3 hours due to 1 of the recalls be complicated to fix. Brian took care of me and I was out of More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

We really appreciate your feedback, Greg. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

Brian in the Service Department was great to work with. He was forthcoming, honest and communicative when it came to his recommendations. I very much appreciate him looking into my warranty and also lettin More

by aaron101081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Hi Aaron, and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

February 21, 2023

When I visit this dealership, I feel confident that I am heard and they want to take care of my issues. Always friendly and professional. They took care of my issues quick and efficiently More

by salz1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad sales manager , Tony Audino
Feb 22, 2023 -

Arlington Heights Buick GMC responded

Thank you for putting your trust in Arlington Heights Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Arlington Heights Buick GMC Team

February 15, 2023

Brian is a pleasant and knowledgeable service rep. Service was fast and as I expected 1s expected. More

by gpavlik8169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 16, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

February 14, 2023

We've been purchasing and servicing our vehicles from Arlington Heights Buick for years. Always a great experience. Mike Baker runs a very professional service department. His staff, Chris Parisi was ver More

by d.bertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Arlington Heights Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

February 13, 2023

Have bought numerous cars and had them serviced here. My wife and I will continue to do so for years to come More

by Mike P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 15, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

February 09, 2023

Nice guys and excellent services, they said it's going to take some time 2-2.30 hours but in 30-40 complete their job More

by Kherlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zaia
Feb 10, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

...
26
...