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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
969 Reviews

969 Reviews of Arlington Heights Buick GMC - Service Center

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March 24, 2023

I had to take my SUV in for an oil change and inspection. I called and made an appointment. When I arrived, my car was taken immediately. After the service was completed, the car was washed. Everyone her More

by AJof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Arlington Heights Buick GMC Team

March 22, 2023

Very easy after hours drop off. Brian explained everything completely that needed to be done. No pressure for any of the repairs. Brian does a great job. Mike Baker was my servi More

by mwink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 22, 2023 -

mwink responded

Too many questions

March 21, 2023

Scott took excellent care of me today. He's a good addition to Mike's team. More

by s.litka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Arlington Heights Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Arlington Heights Buick GMC Team

March 20, 2023

Brian was great to work with. He was diligent courteous and communicated well. Great work with. More

by Rockymiro3
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 21, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 17, 2023

Appreciate the team getting us in for a last minute service and providing great customer value! More

by rochelle.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
Mar 20, 2023 -

Arlington Heights Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

March 15, 2023

I've been receiving service fur my car at this dealership for over 5 years and I appreciate the customer service that is exhibited from the time I pull my car in until the time I pay my bill. My experience More

by Alakita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier was excellent as well but I didn't get her name. , Dean Fay
Mar 17, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

March 09, 2023

One of the best dealerships in town. Chris was my advisor and he always does his best to make sure his customers are satisfied. More

by msanchez003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Arlington Heights Buick GMC responded

Thank you for this great review and for your kind words about Chris. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

March 09, 2023

The service and the service writer took care of me and Brian was who took care of me, He is polite took care of the service on my car that was needed. He listens to my problem and I always get first cla More

by Westsideboy1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Mar 09, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 06, 2023

Ben A. in Service Dept. was extremely helpful and thorough during my visit. Thank you! More

by GMC2500HD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Adamsukim
Mar 07, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 05, 2023

Very professional. Kept us informed about the progress of the repair. Good outcome. Overall, we were happy with the experience. More

by inmandpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 06, 2023 -

Arlington Heights Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Arlington Heights Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Arlington Heights Buick GMC Team

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