Back

Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,039 Reviews

1,039 Reviews of Arlington Heights Buick GMC - Service Center

Sort by
August 22, 2023

Very helpful service, very friendly staff and willing to accommodate me needing a rental for the day while my vehicle was being worked on. More

by Mbrannstrom18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Arlington Heights Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2023

I have always had a very positive experience at Arlington Heights Buick. The service department is top notch. More

by MFISCHMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 22, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 19, 2023

Polite, attentive, respectful The care of my car was taken in a timely manner All questions were answered More

by Olga
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 19, 2023

David is a great advisor. He’s always very helpful and happy, makes people feel very welcomed. More

by msanchez003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keas
Aug 21, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 17, 2023

I’m very satisfied with the help of Chris Parisi. Great customer service . Thank you . More

by Mancha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Chris! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

August 17, 2023

This review is for David Michael Keas (4853) His name does not appear on the service dept roster. Great experience with him today. I was passed over by another service advisor but he stepped right up t More

by Pretty Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Arlington Heights Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

August 16, 2023

provided next day emergency turnaround on warranty work. Most reliable GMC dealer in the area More

by Ali Zaimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 17, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

Great service. Waiting room good too. I feel confident in the work performed. Great job More

by magmcelyea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay
Aug 16, 2023 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

August 15, 2023

I had a very bad experience with Anthony Buick/GMC in Gurnee where I live. I purchased my car in Kenosha, WI and could not have had a worse experience. To top it off, my car is a 2022 with a little ove More

by Pretty Mike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 16, 2023 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 14, 2023

It’s always a great experience at Arlington Heights Buick GMC. I’ve been going to this location for years and each time, I receive the same high level of service. More

by Kristen1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 14, 2023 -

Arlington Heights Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Arlington Heights Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

...
25
...