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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,038 Reviews
Call Service Center (847) 754-4952

1,038 Reviews of Arlington Heights Buick GMC - Service Center

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January 17, 2024

Thank you very much for everything I was so happy to be there one again thx More

by javier.eloisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Arlington Heights Buick GMC responded

Javier, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

January 16, 2024

I received excellent service. I was beyond satisfied with my service. I didn’t want to type all of this. lol… More

by Dixon.marques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Arlington Heights Buick GMC responded

Dixon, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2024

Brian was great! He was nice, accommodating, understanding and responsive. I really appreciated his help! More

by scott delevitt
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jan 05, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

January 04, 2024

Love the personnel and the way they help with any problems. I would highly recommend this dealership to anyone! More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Jan 05, 2024 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

December 30, 2023

I took in my vehicle for service and Dean Fay did a great job servicing and repairing all the details in the vehicle. Great experience with Dean Fay More

by ctlandscaping.ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Jan 02, 2024 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

December 30, 2023

Chris was great! We discussed the services I needed today and then reviewed what would need to be done on my next visit. Great job! More

by Scottdkent85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the service porter
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Dec 30, 2023 -

Arlington Heights Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Buick GMC Team

December 29, 2023

I don’t ask to much but after paying 1100. 00 for light bulb repair I would at least expected the job done and that I wouldn’t have to finish it Rear taillight 8mm screws left out after I told More

by Rjustason4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Dec 30, 2023 -

Arlington Heights Buick GMC responded

We're sorry to hear about your negative experience. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

December 27, 2023

Arlington Heights Buick GMC continues to meet all my expectations. Recently, they investigated and solved an elusive set of warning messages with my 2019 Terrain Denali. More

by Rick RKIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Dec 28, 2023 -

Arlington Heights Buick GMC responded

Rick, we are so glad we could take care of all of your needs at Arlington Heights Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Great service and friendly staff. Short wait despite it was an emergency visit to fix a tire. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Dec 28, 2023 -

Arlington Heights Buick GMC responded

Cathy, thank you for your kind words about the service team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Arlington Heights Buick GMC Team

December 26, 2023

Everyone is always incredibly friendly and knowledgeable. Willingness to work with anyone’s schedule and explain all work performed. More

by sampsonite30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Dec 27, 2023 -

Arlington Heights Buick GMC responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

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