Arlington Heights Buick GMC - Service Center
Arlington Heights, IL
957 Reviews of Arlington Heights Buick GMC - Service Center
Excellent service. Phone calls are returned promptly with updated information. Chris Parisi is a true professional. Phone calls are returned promptly with updated information. Chris Parisi is a true professional. More
Chris always does his best to make sure his customers are satisfied. Always explains everything and keeps you informed. Thank you! satisfied. Always explains everything and keeps you informed. Thank you! More
We buy all of our new and used vehicles from AHBG and have them all serviced there as well. So convenient to have them within walking distance from our house. We are always confident that they ensure o have them all serviced there as well. So convenient to have them within walking distance from our house. We are always confident that they ensure our vehicles are safe and working properly. Our Service Advisor for this visit was David Keas. He had the screw removed that had become embedded in our right front tire after a long trip on I-290 (causing a Low Tire Pressure alert) and had the tire patched. He also arranged for an unscheduled oil change with complete vehicle inspection as well. The car was ready for pickup in a little over an hour! More
I was in for normal new car service, and I was very pleased with the way I was treated. Service was quick, courteous, and seemed to be complete. pleased with the way I was treated. Service was quick, courteous, and seemed to be complete. More
Great customer service. I was helped in a friendly and efficient manner. The staff explained to me what they did to my car as well as inform me about upcoming things I shoul I was helped in a friendly and efficient manner. The staff explained to me what they did to my car as well as inform me about upcoming things I should take care of. For example they said I am low on my windshield wipers and a bulb for my license plate light was out. They didn't pressure me to make an appointment. They recommended I take care of that whenever I can. I was in and out faster than I thought which I appreciated. I love their waiting area as well. Free coffee, TV, and a clean waiting area is fantastic! Overall I love this dealership! More
My car had several issues and needed over a day to fix. Dean took the time to explain the issues and also wrangled a loaner car. He kept me informed along the way and could not have been nicer. Thanks s Dean took the time to explain the issues and also wrangled a loaner car. He kept me informed along the way and could not have been nicer. Thanks so much! More
The service and atmosphere is the best! ! Keep up the excellent work! Everything was excellent! ! Keep up the excellent work! Everything was excellent! More
The service department is the top reason why we have bought/leased cars here since 1994! They are helpful, courteous & know their products well. bought/leased cars here since 1994! They are helpful, courteous & know their products well. More
Dean explained everything well and helped come up with a service plan that made sense for my car's age and its usage. I was very happy with the service I received. service plan that made sense for my car's age and its usage. I was very happy with the service I received. More
Dean Fay and Mike Baker assisted me with replacement of a damaged tire which was covered by the Vehicle Shield program that I purchased when I originally purchased the Yukon. Programs like this are well wor damaged tire which was covered by the Vehicle Shield program that I purchased when I originally purchased the Yukon. Programs like this are well worth their cost because you never know when you might have a claim! More