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Arlington Heights Buick GMC

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
5,065 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,065 reviews

September 15, 2022

Very fast service with knowledgeable and responsive service specialists. I always take my Acadia here for service. More

by aimsryd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
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Sep 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

September 14, 2022

Nothing was fixed. No estimate offered. Waste of my time. Won’t come back again More

by Ronaldhgray
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Parisi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2022 -

Arlington Heights Buick GMC responded

Ronald, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Clean & staff is professional & friendly*Chris Parisi is the young man who helped me today.He Was professional and looking in the eye and You've been wanting so far to make sure that my car was cleaned aft More

by MichelleT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2022 -

Arlington Heights Buick GMC responded

Michelle, we are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Fast and reliable service. Always easy to schedule an appointment. David was very helpful and professional. More

by denise.caffarel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David M Keas
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Sep 14, 2022 -

Arlington Heights Buick GMC responded

Denise, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Eliot was superb to deal with. Very knowledgeable to.deal with and extremely responsive to every request. Best car buying experience ever! More

by TBLCBOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Eliot was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

September 13, 2022

Very helpful and knowledgeable sales person. Thank you Eliot, for making my car buying experience a pleasant one. More

by sueglowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback, Sue. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Eliot. Please let us know if we can ever help you in the future. Sincerely, The Arlington Heights Buick GMC Team

September 12, 2022

Really good service everything was fast and easy. Chris Lahey helps me and some day i'll be back there More

by Evtim doychinov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Shelly and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Buick GMC Team

September 12, 2022

Easy to book service appointment and flexible if need to change. Quick checking, no waiting. More

by Jheissel
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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Sep 13, 2022 -

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

September 10, 2022

I had a great experience buying a small cargo van. Dennis was helpful and not pushy. The deal was good and fair. More

by Bbridgeford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Smirnov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Dennis is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Buick GMC Team

September 10, 2022

Soy muy afortunada conoser a este agente en Buick de Arlington Heights llamado Cesar muy buen servicio al cliente y fui aprovada con mi troca perrona 2022 Sierra Denali me gusto mucho la troca. Les reco More

by dnpacheco85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
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Sep 12, 2022 -

Arlington Heights Buick GMC responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sinceramente, The Arlington Heights Buick GMC Team

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