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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,063 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,063 reviews

February 24, 2023

Chris was professional and he was easy to work with. He knew the inventory and after listening to me describe what i was looking for he identified several cars he thought would cover what i wa ted. Spo More

by brice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Arlington Heights Buick GMC responded

Brice, we loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

February 24, 2023

Cesar un excelente sales person y el todo el personal muy bien los trataron gracias 🤩 More

by r.valdez3077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Arlington Heights Buick GMC responded

¡Gracias por esta excelente evaluacion! Cesar es verdaderamente un empleado excepcional y apreciamos a que pudieron darle una gran experiencia. Sinceramente, The Arlington Heights Buick GMC Team

February 23, 2023

Excellent service! No hassle, and I absolutely love that my vehicle was clean inside & out when I returned to pick it up. More

by Sharonnski
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Sharon, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

February 23, 2023

Was initially disappointed by the monetary outcome. Was taken care of by management and by the service writer, Ben Adamsakum. More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Adamsakum
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

I took my suv for service for oil change and Brian was so helpful and made sure there was nothing else wrong with my car. More

by BrendaDayanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brian does for Arlington Heights Buick GMC and our customers. Hope to see you again soon! Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

I brought my SUV in for an oil chance and 2 recalls to get fixed. I was expecting to be there for about 2.5 to 3 hours due to 1 of the recalls be complicated to fix. Brian took care of me and I was out of More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

We really appreciate your feedback, Greg. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

Brian in the Service Department was great to work with. He was forthcoming, honest and communicative when it came to his recommendations. I very much appreciate him looking into my warranty and also lettin More

by aaron101081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Hi Aaron, and thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

February 22, 2023

The Arlington Heights Buick GMC has a great atmosphere. I will recommend Victor to family and friends in the near future! More

by ZACK15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Arlington Heights Buick GMC responded

Zack, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

February 21, 2023

When I visit this dealership, I feel confident that I am heard and they want to take care of my issues. Always friendly and professional. They took care of my issues quick and efficiently More

by salz1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad sales manager , Tony Audino
Feb 22, 2023 -

Arlington Heights Buick GMC responded

Thank you for putting your trust in Arlington Heights Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Arlington Heights Buick GMC Team

February 21, 2023

In all of the years I've known AHBG, its team have been second to none in personality and customer care. Shelley Barr is exemplary of this: you're like family from the moment you meet. When Shelley offered More

by Brian
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

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