Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,168 reviews
Jason was great. No pressure sales like most dealers and he sat down and did what it took to get the deal done on our terms. Felt like he was working for us more then Sullivan. Thank you Jason. he sat down and did what it took to get the deal done on our terms. Felt like he was working for us more then Sullivan. Thank you Jason. More
My experience with Sullivan was an excellent one. My sales associate made me feel at home and did not pressure me into my purchase. I was treated fair and was give great prices. I ended up leaving the sales associate made me feel at home and did not pressure me into my purchase. I was treated fair and was give great prices. I ended up leaving the lot with a brand new 2012 Buick Lacrosse. Great place to go. More
We actually drove 6 hours to buy a car from another dealership. After spending 6 hrs there they said they would not accept the bank check we had to pay for the vehicle we wanted. So, we left with our c dealership. After spending 6 hrs there they said they would not accept the bank check we had to pay for the vehicle we wanted. So, we left with our car and pretty much decided just to go home. I went ahead and looked online and found the exact same vehicle at Sullivan so I decided to inquire about it and see what happened. On a Sunday afternoon I received a phone call from Chris Lahey, a salesman from Sullivan. I was shocked to get a call on Sunday and thought it was great that someone responded so quickly. I explained to him what we had been through at the other dealer and asked if they would accept the blank check we had. He said he would get in touch with his finance manager and get back to me. We ended up going into Sullivan on Monday and drove away in our new Enclave. We are very pleased with the professionalism and courtesy we received from everyone at Sullivan. I recommend this dealership to everyone. More
This was a wonderful experience for me. Gabe made me feel at ease about my purchase and answered all my questions. Will certainly recommend this dealer to all my friends and family. at ease about my purchase and answered all my questions. Will certainly recommend this dealer to all my friends and family. Lisa A. More
My recent dealings with Sullivan Buick GMC surpassed my expectations in all ways! I especially want to thank Chris Lahey for all his help in making my car purchase meet my needs and wants. The customer expectations in all ways! I especially want to thank Chris Lahey for all his help in making my car purchase meet my needs and wants. The customer service provided by Chris was exceptional. He is very knowledgeable about every aspect of my car and patiently helped guide me through the process of "getting to know" all of the La Crosse's features. Chris is assuredly an asset to Sullivan Buick and made me realize how important a good relationship with a dealership is for everyone. More
This is second Buick I have purchased from Sullivan. Sullivan has trained their people to follow thru with whatever they promise the customer. As a older person who remembers the lieing car salesmen of Sullivan has trained their people to follow thru with whatever they promise the customer. As a older person who remembers the lieing car salesmen of the past, having a car salesman keep his promise is refreshing. More
The Sullivan agency exudes "friendliness". Everyone we came in contact with was extremely polite/friendly. This was especially true of our sales consultant Jack Silverman who worked openly, h Everyone we came in contact with was extremely polite/friendly. This was especially true of our sales consultant Jack Silverman who worked openly, honestly, and diligently with us to assure a satisfied and knowledgeable customer. In the final stages he was assisted by Gerald Hamilton, the Lease Manager, for his spec ial expertise in the leasing program, and to assure that a sale was made to the satisfaction of both parties (seller and consumer). We will be happy to use Sullivan again when the wife needs a new car, and to recommend your agency to our friends. More
I was directed to Sullivan GMC because of the Costco Car Buying program. I did not expect I'd purchase a vehicle on my first visit, but the team at Sullivan made the purchase process very easy. Although I h Buying program. I did not expect I'd purchase a vehicle on my first visit, but the team at Sullivan made the purchase process very easy. Although I had an appointment with Jack, he was assisting another customer, so I worked with Jason. Both gentlemen were very nice and knowledgeable about the vehicle. They didn't pressure me to purchase a vehicle, which gave me a favorable opinion of this dealership. I've returned for a couple of quesions, and Jack was happy to answer. This is a great dealership! More
Can't say enough about the service and kindness shown to me by Chris, Jason and Jim. They made my purchase a most enjoyable experience. Reason being because they took the time to explain all the features of me by Chris, Jason and Jim. They made my purchase a most enjoyable experience. Reason being because they took the time to explain all the features of my new car and followed up with a courtesy call to see if everything was okay with my new Buick Regal. I would also like to give a special thanks to Ariel Szwec for making my wife and I feel so welcome and comfortable during our purchasing experience. Sincerely, Howard Le Vine More
I bought a Certified Buick Enclave from Sullivan Buick and I could not have had a better experience. Dan met me in the lot and asked if I needed assistance. He then had me sit and talk with Gabe. I never and I could not have had a better experience. Dan met me in the lot and asked if I needed assistance. He then had me sit and talk with Gabe. I never felt pressured regarding anything. He listened to my "story" and immediately sought out how to help. Once it came down to the financing Gary was just as helpful. I really felt as if they were trying to assist me rather than just sell a car. I felt like a valued customer instead of just another number. I would highly recommend them to anyone. More