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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,168 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,168 reviews

October 18, 2012

My husband and I were very pleased with Sullivan Arlington Heights thanks to Geoff Sulkowski. We were in the market to buy a car around the 1st of the year but if you had Geoff as a sales assoicate More

by Chancetex14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski, Geoff Sulkowski
October 15, 2012

Thank goodness I found Sullivan!! I purchased a GMC Terrain on 10/13/12. Elliot Pergricht assisted me with the purchase of my vehicle. I've never felt more at home and relaxed at a dealership. I had no More

by solacec1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Elliot Pergricht (Salesman) and Gary Minkus (Finance Manager)
October 14, 2012

I came in looking for an affordable used car and left very satisfied with the service I received. Matt was friendly and helpful, and we were treated like valued customers. I would recommend this dealersh More

by atomicbaum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
October 13, 2012

EXCELLENT STAFF and EXCELLENT VEHICLES. Whether it's your first car, second car, or third car Sullivan Buick GMC is the place to go to buy your dream vehicle. This is the first place I've been to where I fel More

by BrynnArseneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Lahey & Daniel Szwec
October 05, 2012

Sullivan Buick made it so easy for me to lease a new GMC Acadia. Their agent Geoff Sulkowski was very professional and friendly. I will definitely recommend him to my friends. More

by EdnaCunanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Sulkowski, Geoff Sulkowski
September 24, 2012

Bought a used Cadillac SRX 2008, (sight unseen), as I am 235 miles away. I was informed that the vehicle I was looking at was a one owner, excellent condition, body and mechanically sound. Was informed the More

by chessieub1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Sep 24, 2012 -

Arlington Heights Buick GMC responded

In response to this review posted buy chessieub1, He visited our store which in fact is over 230 miles away from his residence. I'm sure that he would be the first to say that he didn't drive that far because we were the highest prices around. The way to keep the price competitive is to not replace tires that are questionable or expensive power antennas that are stuck in the up position which doesn't affect the reception on the radio. This client also inspected the vehicle and signed off on a "As Is" rider that states: "We encourage you take this As Is vehicle and have it inspected at your expense by an outside source BEFORE you decide to purchase it. We have 7 independent mechanical shops within a 3 mile radius that would have been happy to check the vehicle out. We did speak to the customer and offered him A full refund and he decided that he was not interested in that. We did however order him an antenna and will ship it to him as soon as it comes in. I hope that the good will gesture isn't discarded. Ariel Szwec General Manager Sullivan Buick GMC, Inc

Sep 24, 2012 -

chessieub1 responded

The antenna WAS NOT an expensive power antenna, it was the XM antenna that they knew was broke. If not replaceing tires that are unsafe OR not making sure the vehicle had working brakes on all 4 wheels, they need to change the dealership policy. I was NEVER offered a chance to take the vehicle to an independent shop, as the vehicle was sitting in the delivery area when I arrived at the dealer, and was told it was ready to go, just needed some signatures and I would be on my way. So far, this "so called" deal has cost an extra $464.00, and they have yet to look at the steering wheel controls to see why they are not working. They did offer to have me bring the vehicle back, but at the time, I could not get away from work and deliver the car back to them, so I did advise I would have to keep the car, and they did advise they would send an replacement part for the antenna, which was the rubber boot.

Oct 07, 2012 -

chessieub1 responded

UPDATE.. This dealer has been working with me to get my vehicle up to my satisfaction. On Oct 5th, the dealer authorized and paid for the vehicle to be repaired in my home town. After the repair was made, the car was 100% up to standards. This dealer has gone over & above to satisfy me after the deal. I change my review on Sullivan to all 5's.

September 18, 2012

We bought a used car this past weekend. Gabe, Lou and Dan were a pleasure to work with. They were all very polite and friendly. They all worked very hard to get us a car that would be good for us. I w More

by barb.bekassoderholm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gabe, Lou, Dan, Lou Mostaccio, Gabriel Szwec
September 15, 2012

Eliot was very easy to work with not to pushy. Good sence of humor and very knowledgable. I will be recomending him to our friends and family. More

by jdragona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eliot Pergricht
September 06, 2012

I had a great experience at Sullivan. My salesman Gabe made the process very easy for me. I use the service deparment as well and they are excellent. Thanks again for a great buying experience. More

by Benjamen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe, Gabriel Szwec
September 06, 2012

Since 1994 we have purchased our cars from Sullivan. The primary reason has been the service department. However, the sales department has been equally superior in service and support. Gabriel - our curr More

by Michael Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel , Gabriel Szwec
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