Arlington Heights Buick GMC

We have had a very pleasant buying experience. Geoff was easy to talk to and answered all our our questions and concerns. We will work with Geoff in the future for any other car purchases. We have been a easy to talk to and answered all our our questions and concerns. We will work with Geoff in the future for any other car purchases. We have been a loyal customer to Bill Sullivan Dealer Ship and have bought several cars over the past 20+ years. The service and the staff is excellent. More

Dwayne was very low key which we really liked. He was not pushy at all. In fact, he was trying to get us all the discounts possible. Since we were Costco members he said we could get a great discount, not pushy at all. In fact, he was trying to get us all the discounts possible. Since we were Costco members he said we could get a great discount, which he gave us. We also got Buick bonus for Labor Day. He tried everything and was very cordial. We would have liked to get more for our 2002 Buick Le Sabre Custom but only got $2000. We had looked o n Edmunds and Kelly Blue Book and they said it should be worth 3200. After talking it over with my husband, we approached Dwayne and asked if we could get more for our car. He talked to his supervisor and was able to get 2500 which we really appreciated. It would have been nice if Sullivan's would have offered a returning Buick customer discount, a senior discount, or even or at least a 100 dollars for paying cash. My Father and I had bought our Buicks from Loren Buick on Grand and Oak Park in Chicago. I did my research on the net and checked out all Buick dealers in the northwest suburbs. We visited all there lots on Sunday, and after checking with BBB, we decided that you were the best to deal with. Dan in finance was also very knowledgeable. He helped us decide on our extended warranty plan. We are VERY HAPPY WITH OUR ENCORE AND WITH THE EXCELLENT SERVICE WE RECEIVED. JACKIE AND ART OKONIEWSKI P.S. - We need to get the vehicle sticker off our Buick LeSabre- brown with license starting 181 because we just renewed the sticker in July. If ..we turn old one in we only have to pay $15. or We are senior citizens and we need to save money wherever we can. We will pick it up Tues or Wed/ More

Thank you SO much to Matt Seger for helping me purchase my first car!!!! Great experience, wonderful staff, Matt had such a great personality and was not pushy at all and helped me get exactly what I wante my first car!!!! Great experience, wonderful staff, Matt had such a great personality and was not pushy at all and helped me get exactly what I wanted. Thank you, Matt!! I love my car!!!! More

I wanted to take the opportunity to personally thank Dan Szwec, Lout Mostaccio, and Chris Lahey. They all provided exemplary customer service. I considered all they did as going the extra mile, to ensure Szwec, Lout Mostaccio, and Chris Lahey. They all provided exemplary customer service. I considered all they did as going the extra mile, to ensure that my buying experience at Sullivan was satisfactory. Their combined efforts helped to allay any doubts and reservations that I had. I am grateful that the Sullivan Dealership puts their customers and customer service first. I know there are many dealerships who would not have bothered to ensure that all those little glitches and speed bumps were taken care of; but you guys more than stepped up to the plate! I am going to make certain to inform everyone about the exceptional level of customer care that I received. I know that things happen, and sometimes there is just miscommunication. However, from the onset, everyone was always professional, courteous, and more than attentive to my needs when I voiced my concerns. The dealership is located about 57 miles one way from my home, but the time and effort of the drive are well worth it. The team makes you feel that your purchase is important, regardless of purchasing a used or new vehicle. I am truly grateful for their hard work. The service department also deserves kudos, as they do fantastic work, and they were also exceptionally professional (Victor). In closing, I want to reiterate how very satisfied I am with the vehicle. Your team did an excellent job with everything that was outlined, and they provided exceptional customer service. More

Car buying from Sullivan GMC was the best experience. Philip Pilny helped me get exactly what I wanted. He I the best sales rep I have ever met. Philip Pilny helped me get exactly what I wanted. He I the best sales rep I have ever met. More

Sullivan Arlington Heigths was awesome as usual. Geoff Sulkowski makes the whole car buying experience exciting and easy! Geoff sat with me in my new car and went over every detail and programed items th Sulkowski makes the whole car buying experience exciting and easy! Geoff sat with me in my new car and went over every detail and programed items that I would never have known how to do. Everyone from sales to management to service has been so friendly and helpful. I would not go anywhere but Sullivan Arlington Heights to buy a car, they are that good! More

I had My 2005 Buick Rendevous Ultra in 4 service, with 2 yr. extended warranty. I received a 2014 GMC Arcadia loaner car somehow somewhere on the Right side of the Vehicle there where NUMEROUS scratches. Wh yr. extended warranty. I received a 2014 GMC Arcadia loaner car somehow somewhere on the Right side of the Vehicle there where NUMEROUS scratches. When I spoke with Dave @ 1st, He introduced Me to Mr. Mike Baker. After a talk with Him, He told Me the Dealership would handle this matter. I told Mike & Dave THANK YOU from the BOTTOM of MY HEART!!! Tommie Potchynok / Carol Sams More

I always have a wonderful experience! Dan and Gabe are beyond helpful, honest and I have never had any issues! I would refer anyone to this location given my experience over the last 9 years has been grea beyond helpful, honest and I have never had any issues! I would refer anyone to this location given my experience over the last 9 years has been great! Thanks Dan and Gabe! I couldn't be happier with my new Enclave! More

Ended up purchasing two vehicles from Sullivan at the same time. Dwayne worked out a great deal and had his team work out the financials and also the maintenance team work on a couple maintenance items same time. Dwayne worked out a great deal and had his team work out the financials and also the maintenance team work on a couple maintenance items before acquiring the vehicle. Sullivan stands behind their service and I will review their inventory again when purchasing in the future. More

This is my 5th purchase in a row from Sullivan. I've always been happy with the salespeople and service department. Phil Pilney was very helpful, explained what I needed to know and answered all my que always been happy with the salespeople and service department. Phil Pilney was very helpful, explained what I needed to know and answered all my questions. Wouldn't hesitate at all to see Phil and deal with Sullivan when it comes time to the next purchase. More