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Arlington Heights Buick GMC
Arlington Heights, IL
5,301 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,301 reviews
September 15, 2014
So happy We were looking for a car for our daughter whomis 17, found a gem at sullivan and Phil went beyond our expectations selling us the car. Will defiantly We were looking for a car for our daughter whomis 17, found a gem at sullivan and Phil went beyond our expectations selling us the car. Will defiantly be calling them again! More
by Mgparker
September 14, 2014
To accknowledge Mark Latta as an exceptional employee. Salesman Mark Latta went way and beyond to make sure I left with an affordable and dependable car. This is the second time I purchased a vehicle at Su Salesman Mark Latta went way and beyond to make sure I left with an affordable and dependable car. This is the second time I purchased a vehicle at Sullivan's and the dealership and Mark did not disappoint. I will continue to shop at Sullivan's. Thank you, A loyal customer Kim More
by dragoskimberly
Employees Worked With
Mark Latta
September 14, 2014
Impeccable buying experience After taking several months to decide on a car and visiting at least 6 different dealerships for Buick and Chevrolet, we were put in touch with Ariel After taking several months to decide on a car and visiting at least 6 different dealerships for Buick and Chevrolet, we were put in touch with Ariel Szwec and Mark Latta at Sullivan. They were extremely up-front with no game playing. They did a fantastic job sitting down with us, explaining all of our options and determining what made the most sense for us financially and to best meet our needs. We never found ourselves second guessing our experience at Sullivans and felt very comfortable that we were not only treated fairly, but that the folks at Sullivan bent over backwards to make it an easy and well-informed purchasing decision. Mike was a pleasure to deal with in finance and took great care to make sure we were apprised of our options and that we selected options the were best in line with our desires. We have loved our 2014 Enclave and know that if we have any questions, Mark and Ariel will be happy to help us out. I would actively recommend this dealership to anyone looking for a Buick GMC. More
by goldkind77
September 12, 2014
Service was great Every time I go into the service department at Sullivan they could not be more helpful or welcoming. They have been efficient and go out of their way Every time I go into the service department at Sullivan they could not be more helpful or welcoming. They have been efficient and go out of their way to make you fell welcome. More
by madamski
Employees Worked With
Victor Gomez, Dave Hetzel
September 12, 2014
Love my new car and the dealer was great! I leased a 2014 Buick Encore from Sullivan Buick and I could not have had a better experience. I worked with Gabe Szwec and he was wonderful. He did e I leased a 2014 Buick Encore from Sullivan Buick and I could not have had a better experience. I worked with Gabe Szwec and he was wonderful. He did everything he could to get me the right car. He was very patient with me. I never felt pressured regarding anything. He listened to what I wanted and what I could afford and and immediately Found something that worked for me as well as my budget. By the end of it I felt as if I just spent time with a good friend. Mike O'Connell was just as helpful with the business end and the financing.. More
by madamski
September 11, 2014
Great experience! Got me what I wanted at a great price. I always have fun experience at Sullivan! The whole process was dune in a timely manner. Got me what I wanted at a great price. I always have fun experience at Sullivan! The whole process was dune in a timely manner. More
by loufish
September 11, 2014
Very Happy Shopped around for two months and it was an easy choice to buy my Encore from Sullivan Every part of the process was easy and professional. Shopped around for two months and it was an easy choice to buy my Encore from Sullivan Every part of the process was easy and professional. More
by szmanz
September 10, 2014
Great experience Chris Lahey was my salesman twice now. He has always given us a fair deal and worked within my budget. He has always been professional and friendly. Chris Lahey was my salesman twice now. He has always given us a fair deal and worked within my budget. He has always been professional and friendly. More
by VickiSteciuk
Employees Worked With
September 04, 2014
Be Careful I ordered and purchased a 2015 Yukon XL Denali through Sullivan Buick GMC. The ordering process was okay but once the truck arrived (1 month later) t I ordered and purchased a 2015 Yukon XL Denali through Sullivan Buick GMC. The ordering process was okay but once the truck arrived (1 month later) they gouged me on price, saying that I had agreed to pay full MSRP when I had not done so. (Would never have ordered through them had that been stated at the time of order). So...after several phone calls and chasing the GM he eventually said to me, "I do not feel that I owe you anything" but did take $1,000 off the price of the vehicle (a laughably small discount off the $75,000 MSRP). I certainly understand, respect, and appreciate Sullivan's need to make every transaction profitable but in this case they came off as opportunistic and greedy. Yes, I was purchasing a hot new vehicle but I expected more flexibility and customer respect from an established dealership like Sullivan. However, the single most disappointing aspect of my experience with Sullivan Buick GMC was the fact that the General Manager left me with the impression that it was my privilege to purchase from his dealership. More
by SVL77
September 03, 2014
Great experience at Sullivan GMC Both Lou and Phil were extremely helpful and worked diligently to help me lease the car I wanted at the price I was hoping to pay. They were both ver Both Lou and Phil were extremely helpful and worked diligently to help me lease the car I wanted at the price I was hoping to pay. They were both very accommodating, and Phil took his time in showing us the features on our car the day we picked it up. More
by Jkk14
Employees Worked With
Lou Mostaccio, Phillip Pilny
