Arlington Heights Buick GMC

I always have a wonderful experience! Dan and Gabe are beyond helpful, honest and I have never had any issues! I would refer anyone to this location given my experience over the last 9 years has been grea beyond helpful, honest and I have never had any issues! I would refer anyone to this location given my experience over the last 9 years has been great! Thanks Dan and Gabe! I couldn't be happier with my new Enclave! More

Ended up purchasing two vehicles from Sullivan at the same time. Dwayne worked out a great deal and had his team work out the financials and also the maintenance team work on a couple maintenance items same time. Dwayne worked out a great deal and had his team work out the financials and also the maintenance team work on a couple maintenance items before acquiring the vehicle. Sullivan stands behind their service and I will review their inventory again when purchasing in the future. More

We wanted to get another car, so my husband didn't have to drive our Suburban to work every day. Notice I said "wanted" not "needed", so if we didn't get a great deal from a dealership we trusted, we have to drive our Suburban to work every day. Notice I said "wanted" not "needed", so if we didn't get a great deal from a dealership we trusted, we fully intended to walk away. We have been Sullivan customers for more than 15 years (both to purchase our cars and to service them) and obviously, we keep coming back. I had wanted an Acadia almost since they first came out, but we hadn't found the right deal until now. Our salesman was Chris and he was great (personable, very knowledgeable about the vehicles, and low-pressure). He took his time--even though we were there until after closing--and he did everything in his power to make our lease deal work for us. I got a beautiful 2013 Acadia for a price I feel great about. (And my husband gets to drive our sedan to work every day--win, win!) I would recommend Sullivan--and Chris--to all of my friends. Thanks again, Chris! PS, I rated Sullivan as Excellent for Quality of Work, even though we leased a brand new vehicle and have not had service or repairs on it, yet. As I said in my review, we have had many cars serviced at Sullivan over the past 15 years, and the quality and timeliness of the service and repairs have always been excellent. More

This is my 5th purchase in a row from Sullivan. I've always been happy with the salespeople and service department. Phil Pilney was very helpful, explained what I needed to know and answered all my que always been happy with the salespeople and service department. Phil Pilney was very helpful, explained what I needed to know and answered all my questions. Wouldn't hesitate at all to see Phil and deal with Sullivan when it comes time to the next purchase. More

The experience was the best I have ever had purchasing my new GMC Denali and will return to this dealership and Phil when in need of my next car. new GMC Denali and will return to this dealership and Phil when in need of my next car. More

Probably the best car buying experiences I've had (and my purchase last night was the seventh vehicle for my wife in the past eleven years). Everyone I interacted with was very pleasant, and Phil Pil (and my purchase last night was the seventh vehicle for my wife in the past eleven years). Everyone I interacted with was very pleasant, and Phil Pilny was great as our salesman. As an admittedly "new guy" to Sullivan, you couldn't tell. He was very knowledgable of the vehicle I came to look at (and eventually purchased) and kept us informed throughout the process. There was the obligatory hard sell of the extended warranty protection during the closing process, but even that wasn't too bad. Overall, a great experience and I wouldn't hesitate to recommend Sullivan to anyone in the market for a new vehicle. More

I have visited many dealerships over the years and have never had such a positive experience. Last week my wife and I went into Sullivan Buick to see if we could purchase two cars, within the price range w never had such a positive experience. Last week my wife and I went into Sullivan Buick to see if we could purchase two cars, within the price range we had previously set. Gabe greeted us and listened very carefully to us he then ran some numbers and showed us our options. We ended up with exactly what I expected a new Buick for my wife and a used car for my daughter. I can't express how painless the entire process was, never has an auto dealership left me with such a good feeling. I would recommend Gabe and the dealership to my friends and family without hesitation. I must say I was shocked that the finance manager did not try to sell us stuff we did not need nor want!!! More

My experience at Sullivan was nothing short of excellent. The staff are very helpful, and actually listen to what YOU want and not what THEY want to get rid of. I liked being able to walk around for a little The staff are very helpful, and actually listen to what YOU want and not what THEY want to get rid of. I liked being able to walk around for a little bit and be pressured right away into test driving and signing for a car I may not like down the road. Their sales staff are very professional and relate very well to their customers,and their needs/budget. I highly recommend Sullivan GMC/Buick, and especially recommend Matt as a sales person. More

I just purchased a 2013 Buick Encore at Sullivan from salesman Chris Lahey. Chris was very easy to work with in reaching my purchase price objective with a trade in. His knowledge of the product was next salesman Chris Lahey. Chris was very easy to work with in reaching my purchase price objective with a trade in. His knowledge of the product was next to none and he was very courteous throughout the whole process. GM Buick, nice crossover utility vehicle. Sullivan, nice dealership. Thanks More

I am known as the “Terminator” of car salesman. My family requests that I am present when they purchase a car. But my experience with Sullivan has changed all that. Our salesman Dwayne was the most family requests that I am present when they purchase a car. But my experience with Sullivan has changed all that. Our salesman Dwayne was the most patient, understand, respectful and pleasant salesman that I have ever dealt with. EVEN the manager was enjoyable. The drive from Berwyn to Arlington Heights was well worth it. After visiting two dealerships in my area, Sullivan gave us the best deal. Highly recommended!!! More