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Arlington Heights Buick GMC
Arlington Heights, IL
5,195 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,195 reviews
September 11, 2014
Very Happy Shopped around for two months and it was an easy choice to buy my Encore from Sullivan Every part of the process was easy and professional. Shopped around for two months and it was an easy choice to buy my Encore from Sullivan Every part of the process was easy and professional. More
by szmanz
September 10, 2014
Great experience Chris Lahey was my salesman twice now. He has always given us a fair deal and worked within my budget. He has always been professional and friendly. Chris Lahey was my salesman twice now. He has always given us a fair deal and worked within my budget. He has always been professional and friendly. More
by VickiSteciuk
Employees Worked With
September 04, 2014
Be Careful I ordered and purchased a 2015 Yukon XL Denali through Sullivan Buick GMC. The ordering process was okay but once the truck arrived (1 month later) t I ordered and purchased a 2015 Yukon XL Denali through Sullivan Buick GMC. The ordering process was okay but once the truck arrived (1 month later) they gouged me on price, saying that I had agreed to pay full MSRP when I had not done so. (Would never have ordered through them had that been stated at the time of order). So...after several phone calls and chasing the GM he eventually said to me, "I do not feel that I owe you anything" but did take $1,000 off the price of the vehicle (a laughably small discount off the $75,000 MSRP). I certainly understand, respect, and appreciate Sullivan's need to make every transaction profitable but in this case they came off as opportunistic and greedy. Yes, I was purchasing a hot new vehicle but I expected more flexibility and customer respect from an established dealership like Sullivan. However, the single most disappointing aspect of my experience with Sullivan Buick GMC was the fact that the General Manager left me with the impression that it was my privilege to purchase from his dealership. More
by SVL77
September 03, 2014
Great experience at Sullivan GMC Both Lou and Phil were extremely helpful and worked diligently to help me lease the car I wanted at the price I was hoping to pay. They were both ver Both Lou and Phil were extremely helpful and worked diligently to help me lease the car I wanted at the price I was hoping to pay. They were both very accommodating, and Phil took his time in showing us the features on our car the day we picked it up. More
by Jkk14
Employees Worked With
Lou Mostaccio, Phillip Pilny
September 02, 2014
Friendly dealership! My husband was looking for a car and I suggested we stop over at Sullivan just to see what they have. After a few minutes of walking around the lot Mi My husband was looking for a car and I suggested we stop over at Sullivan just to see what they have. After a few minutes of walking around the lot Mike Ayoub approached me to see if I needed help. I like that he wasn't pushy! In fact he was quick with the keys for us to test drive and at the end of the day we went home with a brand new Terrain and my husband couldn't be happier. Everyone at the dealership was very friendly and nice. the two people we dealt with were Mike Ayoub and Mike O'Connell and they were both wonderful and made the car buying experience "painless". More
by kkeslinke
September 01, 2014
Clas act dealership Hands down no BS type of place. I am not sure if I can remember that last time a dealer let their salesman do the whole deal. Phil gave me his final/l Hands down no BS type of place. I am not sure if I can remember that last time a dealer let their salesman do the whole deal. Phil gave me his final/lowest price which was more than fair. He knew where I wanted to be and he knew I was serious. Win-Win for both Phil and I. Their finance guy is just as good. He offers, you say no, and he gets it! No pressure on GAP or extended warranty. If you know what you are doing when it comes to buying a car, go here and you won't get irritated. CLASS ACT DEALER.. More
by Aaron Berkowitz
Employees Worked With
Phillip Pilny
August 31, 2014
2014 Acadia Mike A and his team was easy to work with, responsive and went the extra mile to help me find what I needed for my family. Thanks! Mike A and his team was easy to work with, responsive and went the extra mile to help me find what I needed for my family. Thanks! More
by dan1865
Employees Worked With
Mike Ayoub
August 31, 2014
First time Buick Owner I came in for a test drive of the Buick Encore, still looking at other cars as I had not made my decision. I was greeted immediately, shown several d I came in for a test drive of the Buick Encore, still looking at other cars as I had not made my decision. I was greeted immediately, shown several different cars, took a test drive, and given pricing on different vehicles. I never felt pressured, was well taken care of by Mike Ayoub. More
by cam109
Employees Worked With
Mike Ayoub
August 30, 2014
Very good experience My wife and I went in search of an Enclave. We found one that exceeded our needs at a very reasonable price. Ed Levine was our salesperson. He was ver My wife and I went in search of an Enclave. We found one that exceeded our needs at a very reasonable price. Ed Levine was our salesperson. He was very helpful and took good care of us. Never felt pressured. More
by drmc2014
August 28, 2014
Took care of what I wanted from them After I told them what I wanted, the dealer took care of me and got me through all the steps in the quickest way possible. After I told them what I wanted, the dealer took care of me and got me through all the steps in the quickest way possible. More
by mjgrod
Employees Worked With
Geoff Sulkowski
