Arlington Heights Buick GMC

Mike and all the sales staff was great. That is why this is my fourth car purchased at Sullivan. Mike showed me several cars and worked with me to find a car I liked. He worked hard to find me the best pr is my fourth car purchased at Sullivan. Mike showed me several cars and worked with me to find a car I liked. He worked hard to find me the best price for my budget. More

Started as a tip from a friend and led to one of the best buying experiences I have had in my 43 years. They were extremly attentive and proved that they wanted to do business. I couldn't have asked for more buying experiences I have had in my 43 years. They were extremly attentive and proved that they wanted to do business. I couldn't have asked for more. More

We bought a new 2014 Buick Enclave from Sullivan tonight. We talked to several dealerships in the greater Chicagoland area and there is no Sullivan really gave us the best car buying experience . Everyone we We talked to several dealerships in the greater Chicagoland area and there is no Sullivan really gave us the best car buying experience . Everyone we spoke with there treated us with respect and kindness. We really didn't feel pressure at all.We worked with Phil who was absolutely awesome and made sure we felt really good about our decision. I can't say enough nice things about Sullivan and the staff there. Next time around I won't waste my time talking to the other dealerships. I would rather just work with people I trust. (In fact, one other dealer that we found to be particularly sleazy and deceitful told us they'd guarantee to come in $500 lower than our best offer and I told them I would rather pay an extra $500 to work with another dealer who is honest and trustworthy.) I would highly recommend these guys if you are looking for a new car. More

My wife and I had found out some great news about an addition to our family, and we knew that the Nissan Altima that we had was not going to be large enough. We originally were looking to purchase a Yu addition to our family, and we knew that the Nissan Altima that we had was not going to be large enough. We originally were looking to purchase a Yukon Denali because we thought we needed a large vehicle. When arriving at Sullivan, we were introduced to Eliot who sat us down to see what we wanted. We told him what we were interested in and our "comfort zone" with our budget. He was very informative and did not pressure us to run our credit. He let us test drive the Yukon and also recommended the Acadia and let us drive that also. We were surprised to see that the Acadia was the better choice and was more reasonable for our new family. The pricing was great and all options were placed on the table and we walked away happy with our new Acadia Denali. Eliot was great and we were glad to have had him help us. More

My wife and I went in looking to purchase a new SUV and Gabe was incredibly helpful and informative. He spent a ton of time with us listening to or needs & objectives and did a great job coming up with sug Gabe was incredibly helpful and informative. He spent a ton of time with us listening to or needs & objectives and did a great job coming up with suggestions and ultimately putting together a package that worked. He was very helpful, attentive and the overall experience was a pleasant surprise. I would recommend Sullivan - and especially Gabe - to anyone that is in the market for a new vehicle. Thanks Gabe! More

Very helpful, and didnt make me feel as pressured to buy a car. Eliot helped us find the car that we wanted, instead of talking us into something that was in their inventory. a car. Eliot helped us find the car that we wanted, instead of talking us into something that was in their inventory. More

I recently purchased a 2014 Buick Enclave and I had great service at Sullivan Buick in Arlington Heights. My salesperson, Chris Lahey, was very attentive and answered every question. He was very patient, yet service at Sullivan Buick in Arlington Heights. My salesperson, Chris Lahey, was very attentive and answered every question. He was very patient, yet very proactive, in his actions and responses. I highly recommend Sullivan Buick if you are in the market for a new or used car. More

Thank you Mike Ayoub, you were a pleasure to work with, you made this experience very easy and I love my car, cant wait for springtime to drive it! You have earned a new customer. Jan you made this experience very easy and I love my car, cant wait for springtime to drive it! You have earned a new customer. Jan More

Overall I found my experience to be okay. There was an employee conflict with who got to sell me the car (I had spoken with both Geoff and Jeremy earlier in the day on the phone) that happened when we got employee conflict with who got to sell me the car (I had spoken with both Geoff and Jeremy earlier in the day on the phone) that happened when we got to the dealership making me wait about 10 minutes before being helped. Out of the two, Geoff was much better to work with and the Sales Manager was also pleasant. There wasn't much 'selling' which was nice -- I didn't feel pressured at all to make a decision and am happy with my used car purchase. There were only a few areas that I was disappointed and perhaps it is the norm when purchasing a used car. The car only had a quarter tank of gas and it was not detailed (an employee had been driving it up until my purchase) there was an odd smell in the car once the massive amount of air freshener wore off that I had to get taken care of. As well, there was a part broken they agreed to fix upon purchase - it has been a month and the service department (which is normally quite stellar) is still working on. More

The original plan that I had was to purchase my next vehicle from the dealership that my family bought many cars from over the years. Let me just say I left dissatisfied and clueless as to what to expec vehicle from the dealership that my family bought many cars from over the years. Let me just say I left dissatisfied and clueless as to what to expect for the dealership. I made my way to Sullivan Buick GMC with my wife and what a great feeling walking into that place for the first time. A friendship was made before even talking about cars with Phil Pilny, our salesman. I am not sure if the other salesman are like him but I got so lucky having to deal with him for purchasing my first truck. Again, a friendship was made and the reason I bought a car from Sullivan was because of that friendship! More