Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Steer Clear Steer clear. Very bad experience. They approved my financing at night, I secured the down payment the next day. Set an appt to come in to pick up the Steer clear. Very bad experience. They approved my financing at night, I secured the down payment the next day. Set an appt to come in to pick up the car. Ran to my bank to get the cashiers check made out to Sullivan. I came in at my appt time and as I drove in, my car the salesman was supposedly holding was pulling out of the lot. They sold the car to someone else as I was on my way in. I'm guessing the deal was a little better for them. Customers mean nothing to these guys. Selling cars at all costs is what they do. Buyer beware. They also tried to gouge me on the finance rate. I bought a car the next morning at a different dealership. The finance rate was 5% lower ironically from the same lender and thankfully I got a better car for less money. Most of all I dealt with a dealer who actually put the customer first. Buyer beware of Sullivan Buick GMC. More
Good Experience The Best My wife and I both agree that Sullivan is a what they advertise, a friendly, no pressure auto dealer. Sullivan is what they are, because of The Best My wife and I both agree that Sullivan is a what they advertise, a friendly, no pressure auto dealer. Sullivan is what they are, because of their, well chosen employee's, like Phil Pilny. We will prove are satisfaction, by coming back again and also sharing our experience with our friends and family. Rick & Linda Kozmer More
New Truck Just purchased a new GMC Canyon. Great experience. Professional and friendly atmosphere and a good price. Would definitely recommend Sullivan Buick G Just purchased a new GMC Canyon. Great experience. Professional and friendly atmosphere and a good price. Would definitely recommend Sullivan Buick GMC. We'll be going back! More
We won't shop elsewhere! We have been buying our cars from Sullivan since 1990 because the sales and service staff are the best. They are courteous, knowledgeable and complet We have been buying our cars from Sullivan since 1990 because the sales and service staff are the best. They are courteous, knowledgeable and completely professional. We've been very happy with every car our family has purchased. More
Buying made easy Had an awesome effortless experience replacing my work car dealing with with an excellent sales man at Sullivan Buick . The salesman Geoff Sulkawski w Had an awesome effortless experience replacing my work car dealing with with an excellent sales man at Sullivan Buick . The salesman Geoff Sulkawski was great to deal with friendly and so helpful that i didn't even need to visit another dealer .I would highly recommend him to all my friends when they look for a new car. More
Excellant Sales and Service I have been dealing with this dealership for the past thirty or so years. I have purchased four new vehicles and two used vehicles from them over this I have been dealing with this dealership for the past thirty or so years. I have purchased four new vehicles and two used vehicles from them over this period. I have found that the sales department has been very fair with their pricing and easy to deal with. In all instances I was able to complete my selection and closing of the purchase in a few hours. Both Eliot Pergricht and Bill Lucey made the purchase very easy without any hassles. I plan to return to this dealership in the future for new vehicle purchases and would recommend this dealer to my friends. AL More
personalized customer service My experience with Sullivan Buick has been primarily with the car repair service department. David Hetzel, the service advisor, is the personificatio My experience with Sullivan Buick has been primarily with the car repair service department. David Hetzel, the service advisor, is the personification of personalized service, a rare commodity in the car repair business. I always have confidence that the job will be done right when he is in charge of the work. Sullivan's mechanics have always done a good job for me, even on difficult to diagnose problems. I have been a customer of Sullivan for more than thirty years. More
Passat Eliot was great to work with when I bought my '06 passat last month. He was friendly, low pressure and easy going. I'd buy from them again and recomme Eliot was great to work with when I bought my '06 passat last month. He was friendly, low pressure and easy going. I'd buy from them again and recommend Eliot! Bill in finance was also great- very friendly and low pressure! More
Awesome experience / Geniune people that care! I called Mike Ayoub on a car that I found on the internet. He was very pleasant and did not have that salesman personality where you feel like they ar I called Mike Ayoub on a car that I found on the internet. He was very pleasant and did not have that salesman personality where you feel like they are willing to sell you anything. He actually listened to what I had to say. The true test for me was when I told him I had some appointments to take care of then I would call him, instead of pressuring me to purchase he said ok and thanked me politely and gave me his card. I was sold right then! I will not purchase a vehicle from anyone who wants to try and muscle me into it, with Mike it was the complete opposite. When I went to the see the finance manager he was very personal able and genuine which is rare in a car dealership. When there was an issue with transferring my plates he worked hard making sure everything was correct when I left. There was an issue with the car when I was driving home so I called Mike and he told me to talk to manager Mike in the service department. The next day I went in and talked to him and he actually took the car on a test drive with me to see what the issue is. That is true customer service, I am a manger for UPS and I understand how easily you can get tied up managing your responsibilities so for him to take the time to go for a ride with me shows he truly understands the meaning of customer service. I have always shopped online to find the best deal for my cars but from now on I will only be going to Sullivan Buick, everyone there understands the meaning of customer service! More
First Time Buying A Car From A Dealership Geoff is a wonderful salesman. He shows poise and true showmanship in what he delivers. Geoff has gone far and beyond to my purchase in the 2008 Ponti Geoff is a wonderful salesman. He shows poise and true showmanship in what he delivers. Geoff has gone far and beyond to my purchase in the 2008 Pontiac G6 with 64,000 miles. I am pleased with the vehicle. It was clean and is very reliable. Any services or questions that I had were handled with care. To be completely honest with you Geoff financed me with the best offer on the market. He is very patient and completely in the service of his customer. More