
Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,452 reviews
Great Experience First time buying a new car and the team at Sullivan made it painless. Phil Pilny was very knowledgeable and did not try to pressure me into anything. First time buying a new car and the team at Sullivan made it painless. Phil Pilny was very knowledgeable and did not try to pressure me into anything. My girlfriend and I were in a hurry and Phil did everything in his power to accommodate us. More
Great experience. I was treated very well. Mike Ayoub was very knowledgeable and the whole staff made it painless. Lou Mostaccio and Mike O'Connell helped make this a I was treated very well. Mike Ayoub was very knowledgeable and the whole staff made it painless. Lou Mostaccio and Mike O'Connell helped make this a great experience! I would highly recommend this dealership. Went to Napelton and was treated very poorly. I am glad To have purchased my car from Sullivan Pontiac. More
Excellent Service Department/Adviser & Manager Had to bring my Regal GS in for service after an unusual problem occurred during winter storage. Always ask for Service Advisor Dave Hetzel who tru Had to bring my Regal GS in for service after an unusual problem occurred during winter storage. Always ask for Service Advisor Dave Hetzel who truly understands Customer Service. And the fact that his technical expertise is outstanding makes coming in for a repair a true joy. He always listens and because Dave is a "Car Guy" he understands where the customer is coming from. I admittedly am finicky with my cars and Dave and Sullivan have never let me down. The factory would not repair the problem I had. I then met with Dave and the Service Manager, Mike Baker, and went over the circumstances. Mike decided that since the repair was so unusual Sullivan would pick up the tab for fixing the problem. This truly shows that satisfied customers are important to Sullivan and I would recommend them to everyone. More
John w Aidan Pilny was excellent. He helped make the acquisition of a 2016 GMC very easy. Definitely see Aidan Pilny if you are looking for a car. Aidan Pilny was excellent. He helped make the acquisition of a 2016 GMC very easy. Definitely see Aidan Pilny if you are looking for a car. More
All in the Family -- GMC! In 2013, my daughter and son-in-law leased a GMC Acadia. I was impressed! However, I didn't need the 3-row seat configuration, so I looked at the sm In 2013, my daughter and son-in-law leased a GMC Acadia. I was impressed! However, I didn't need the 3-row seat configuration, so I looked at the smaller model -- the GMC Terrain Denali. Since I hadn't owned a GM product for many, many years, so I decided to "lease" versus "buy". To make a long story short, since my lease was coming to term in October, I had to acquire another car. Bottom-line, I was so pleased with the reliability, performance, and features of my 2013 Terrain Denali, I decided to "buy" a 2016 Terrain Denali, even though the basic car hadn't changed much since 2013, Likewise, my daughter and son-in-law were so pleased with their 2013 Acadia, they decided to lease a 2016 Acadia. In both cases, the sales staff at Sullivan (Phil Pilny, Aidan Pilny, and Dan Szwec) bent over backwards to craft deals for our family that met our respective needs. Thanks guys! Another reason for sticking with GMC and Sullivan was their top-notch maintenance service -- fast, efficient, and reliable -- with a car wash to boot! Of course, the only maintenance we ever needed were routine oil changes. With sales, service, and quality like this, it made no sense to look elsewhere! More
Best Car Buying Experience I just have to say I hate the "car salesman haggle" and buying a car always seems like a dreaded process. But that is not the case at Sullivan Buick I just have to say I hate the "car salesman haggle" and buying a car always seems like a dreaded process. But that is not the case at Sullivan Buick GMC in Arlington Heights. A friend of my recommend Mike Ayoub and I am so happy I listened, he is so wonderful!!! He is very trustworthy and not pushy and just a pleasure to deal with. I can honestly say I would recommend him and the dealership to everyone. He made the car buying process enjoyable again. We got a great deal and they really went above and beyond to get is the exact SUV we wanted with out breaking the bank. Ask for Mike, he is the best!! More
Great experience, very helpful. Victor Melendez was awesome. Provided great customer service, was very nice. I recommend anyone shopping here asks for Victor. Best salesman hands dow Victor Melendez was awesome. Provided great customer service, was very nice. I recommend anyone shopping here asks for Victor. Best salesman hands down. More
You can never go wrong with Sullivan . I was jumping around with different dealerships before I finally got to settle with them. Was so anxious and really picky cause I want to get the be . I was jumping around with different dealerships before I finally got to settle with them. Was so anxious and really picky cause I want to get the best deal in Cook county. Lots of factors were considered to finally go with Sullivan. Gabe was really professional. Very helpful and knowledgeable. I highly recommend them. I know a lot of people that got their car on other dealerships and realized that they got ripped off. With them. I don't think I did. The customer service, the price, the car you get, and etc. The best! Man, you can never go wrong with Sullivan. More
Very good buying experience. This was my 3rd purchase from Sullivan in 6 years. I purchased and drove home the car I wanted the same day. A minimum of negotiation, although the ti This was my 3rd purchase from Sullivan in 6 years. I purchased and drove home the car I wanted the same day. A minimum of negotiation, although the time for all of the paper work went longer than I anticipated. I expect I will by my 4th car from Sullivan in the next few years. I highly recommend this dealer, and have in the past to another satisfied purchaser. More
One Happy Dude Working with Mike Ayoub over at Sullivan Buick GMC was easily the best car buying experience I have been through. They made the process simple and I n Working with Mike Ayoub over at Sullivan Buick GMC was easily the best car buying experience I have been through. They made the process simple and I never felt that uncomfortable feeling you usually get with some sales folk. I had a 2007 Yukon that I absolutely loved, so sticking with GMC was a no brainer. Mike swayed me towards the new Canyon SLT and now I am one happy dude because of it. Here is to the next 3 years and 36,000 miles. Cheers! More