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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,058 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,058 reviews

October 23, 2023

Chris Lahey was great to work with. Treated both my husband and I with the same respect. We all know that doesn't happen at every dealership. He was knowledgeable about the vehicle and More

by Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lubrano
Oct 25, 2023 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Ann. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

October 23, 2023

I have been taking my vehicles here for many years. They have always been professional and pleasant to deal with. More

by plscrew1
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Parisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, plscrew1. Sincerely, The Arlington Heights Buick GMC Team

October 22, 2023

It was a pleasure doing business with Arlington GMC. Cesar was a gentleman to work with More

by cdalexanders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Thank you for this amazing review and shoutout for Cesar! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

October 21, 2023

Brian Poteracki ( Service Consultant ) and Jeremy ( Shop Mechanic ) are both top-notch professionals and are a credit to the AH Buick GMC dealership. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy - Mechanic 5-Stars, Brian Poteracki
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Jim, it’s great to know that both Brian and Jeremy provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

October 20, 2023

Best service experience I will definitely use them again and again Prompt, experienced, professional polite More

by Bilba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Bilba. Sincerely, The Arlington Heights Buick GMC Team

October 20, 2023

Totally good people here, up front. They can be creative and get a deal through. Shelley is fantastic to work with, and so is Mike O'Connell. Brief interaction with their porter, Jes More

by bfaber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Chavez
Oct 23, 2023 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Arlington Heights Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Arlington Heights Buick GMC Team

October 19, 2023

Victor was genuine, efficient and transparent. It was a great experience and the least amount of time I’ve spent at a car dealer which was a pleasant surprise! More

by tblack91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Victor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

October 19, 2023

Very nice people,good service,easy making appointments,beautiful waiting area,good coffee and tea.Excellent More

by kleivienea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Oct 20, 2023 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

October 18, 2023

Dealership stayed open late for us. (we came from 2 hours away) They had the car waiting out front for us. We had a quick easy deal. More

by KELLYSUE425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

October 18, 2023

Customer service was TOP NOTCH! Chris Lahey was helpful, honest, friendly and professional. All-around, EXCELLENT experience!!! More

by ryanweade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Fligel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Ben Shenk
Oct 20, 2023 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

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