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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,063 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,063 reviews

December 11, 2017

Encore upgrade Vic called with 25% off and we end up with more car for same payment para los hispanos vengan y vean a Víctor el los atenderá bien More

by Pollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bott
Dec 12, 2017 -

Arlington Heights Buick GMC responded

Thank you for writing about your visit with us, and congratulations on your new Encore! Vic is an asset to Sullivan Buick GMC, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations; we look forward to the opportunity to service you in the future. Sincerely, Dan Szwec, General Sales Manager

December 10, 2017

Excellent patient informative sales process Kate N. did a fantastic job of meeting my needs for getting comfortable with the new Acadia. She constantly answered my questions and was on the spot More

by Randy B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Nigro
Dec 12, 2017 -

Arlington Heights Buick GMC responded

We appreciate you taking time to leave us an excellent review, Randy! I am pleased to hear Kate did a great job in assisting you in your purchase. We hope you enjoy your new Acadia and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Dan Szwec, General Sales Manager

December 07, 2017

Excellent experience , completely satisfied . Our salesman Gabe was Very knowledgeable and took time to insure we were completely satisfied with our new vehicle. We have been with Sullivan for ov More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Szwec, Carrie Fuller
Dec 08, 2017 -

Arlington Heights Buick GMC responded

Mary, thank you so much for the great review of your experience at our dealership and especially with Gabe. Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. Thank you for continually trusting us with your car-buying needs. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Dan Szwec, General Sales Manager

December 07, 2017

Great Experience The process was great from start to finish. I worked with Gabe and he was very helpful when it came to answering questions and patient with me when it More

by JonJon21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Szwec, Carrie Fuller
Dec 08, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us! At Sullivan Buick GMC, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy Gabe was able to meet your needs. Please don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Dan Szwec, General Sales Manager

December 07, 2017

Excellent Service My husband and I are both very grateful for the time and help given to us during our search for a new car at Sullivan Buick GMC. In particular, Phil More

by Deb4117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny
Dec 08, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for your encouraging words! Your response is what Sullivan Buick GMC always strives to achieve! We thank you for the opportunity to not only earn your business, but more importantly, your trust! Congratulations on your new 2018 Buick Enclave! Please feel free to give our customer care department or Phil , your salesman, a call if you have any more questions! Sincerely, Dan Szwec, General Sales Manager

December 06, 2017

Shelley's the best! I originally purchased a car that I really wanted, something broke and parts where not available to fix it. Went back to Sullivan and they turned a n More

by belectus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this excellent review. Our highest priority is satisfying our guests and we are delighted to know that Shelley made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us again. Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

New car We had a great experience working with Aidan. The process was straightforward with the right level of information. We bought the car because we truste More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Pilny, Carrie Fuller
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Hello Max, thank you so much for your great feedback! I am pleased to hear that Aidan was able to provide an efficient and overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

Buick enclave We had an amazing experience today at Sullivan dealershipthat ended up in us getting a new car from Victor Melendez he helped us with the purchase of More

by Buickcarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for this awesome review! We are glad to hear that Victor was able to help you get into a new Buick Enclave and offer an amazing experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Dan Szwec, General Sales Manager

December 05, 2017

Car Leasing with Shelley Shelley was the first woman sales person that I have had the opportunity with which to work! I can honestly say, she was amazing, very informative,* S More

by ncdoyle414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Your kind words and fantastic rating are greatly appreciated! Shelley is a great people person and she strives to create a positive experience for every customer. She will be very happy to hear she was successful in that endeavor. Congratulations on your new Terrain Denali! If you have any questions or concerns, please do not hesitate to come back and see us again! Sincerely, Dan Szwec, General Sales Manager

December 02, 2017

Victor you rock This is a fantastic place if you need a car. We shopped many dealers all in one day and we came back to Sullivan and purchased the car. Victor is grea More

by Elvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

Arlington Heights Buick GMC responded

Elvis, thank you for writing about your visit with us, and congratulations on your new car! Victor is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for spreading the word about your excellent experience at Sullivan Buick GMC; we look forward to working with you again in the future. Sincerely, Dan Szwec, General Sales Manager

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